Licensing for this product has stopped working - LicenceRecovery109

Report · Apr 20, 2010

I can't open CS3. I am getting a message: Licensing for this product has stopped working. I found a possible solution on Adobe website, downloaded and run LicenceRecovery109, but it didn't help. I still can't open a Dreamweaver.
I called the Adobe Customer Service - 1-800-642-3623. It took for them 10 minutes to understand what this message means, then I was told that their Tech Support has online problems right now and somebody will call me back.

Of course nobody never called.

I have CS3 for 3 years, it crushed twice - because CS3 had a bug, and both times Adobe Customer Service couldn't help. I don't know how much they pay to those people, but paying them even 1 cent is too much!

Can somebody help?

I am running CS3 not because I didn't have money last year to buy CS4, but because there is NO SUPPORT for the software.

I am NOT going to buy CS5 either. It doesn't matter how good CS5 is - if software company doesn't provide technical support for the software, I am not going to buy it!

I hope Adobe management will read this post!

Report · Apr 21, 2010

hi are you using it on the same computer?

Report · Apr 21, 2010

I found this:

http://david.weebly.com/1/post/2009/09/licensing-for-this-product-has-stopped-working-fix.html

Read the last post at the bottom.

Trashing both FLEXnet folders, in /Library/Application Support/ and in /Library/Preferences/, and then running the Adobe License Recovery script did the job. After re-entering the serial number in the first application (Photoshop) everything else worked again as before the macbook change.

This is for Nasty Mac but I guess if you have a PC its worth a try.