MX Kollection 3 no longer compatible with CS3 -

Art & Hconnorjr

The upgrade price is plain to see on the shop page for ADDT reached via Dreamweaver item.

If you obtain your upgrade coupon code from Interakt (Adobe Romania) as I described in my previous posting, all you need to do is follow the instructions given to you by Interakt and enter the coupon code into the promotions box when you purchase ADDT. The discount is then applied to your 'basket' - simple!
As regards the posting from Hconnorjr - this is not so, I've upgraded (yesterday) from MX Kollection Standard i.e. not even the Pro version.

Art wrote:
> How much is the upgrade price?
I found the upgrade price: $149.00

How much is the upgrade price?

Art wrote:
> I have my code for updating but there's nowhere to upgrade on Adobe.com.
>
> The only option on the Adobe store is the full price windows or mac
> version.
>
> I think this whole "upgrade" thing was an afterthought.
How much is the upgrade price?

I have my code for updating but there's nowhere to upgrade on Adobe.com.

The only option on the Adobe store is the full price windows or mac
version.

I think this whole "upgrade" thing was an afterthought.

I'm not certain, but I believe the issue had to do with the timing of when you last upgrade with interakt. as an aside, when all is said and done, they were a dedicated and responsive group both with products and support.

upgrading may go like this: if you have an older mx kollection, you may be out of luck. that product is going on a year old and was upgraded to kollection. the owners of kollection, on the other hand, should check their interact account. they should find a serial number there which is a product serial number for addt. download the trial version from the adobe website and when it loads, fill in those serial numbers.

although its not perfect, i think this is a reasonable solution on adobe's part. for those that purchased the lastest upgrade only months before the product was taken off the market, addt is available, and even now, without an email confirmation. for those with older versions. either upgrade, or continue to use the older version of dw. its a good product. hope this helps.

> It seems as though it's a bit of "trickery" to expect us to jump into
> something that we knew NOTHING about. And even if they had sent a message
> out, most didn't realize the Kollection was going to expire when we
> upgraded to CS3; I didn't.

Don't remember now just how I heard about it, but the first thing
was reading Interakt had been purchased by Adobe - had to know
there would be a competing product. Next after I bought the upgrade
is when I first learned the MXKollection wouldn't work with it. Then
came the adobe email.

There have been several discussions on this and other lists about it.
Yet I'd have to agree that not everyone would have had the opportunity
to hear about it. I'd contact Adobe, have them prove I was on the list
and didn't get an email.

I don't remember getting any email either.

It seems as though it's a bit of "trickery" to expect us to jump into
something that we knew NOTHING about. And even if they had sent a
message out, most didn't realize the Kollection was going to expire when
we upgraded to CS3; I didn't.

So, why would I update something that was working fine and replace it
with another product that I knew nothing about? Add to that the fact
that to me, the MX Kollection was new; I've only had it about a year and
a half and only had the extensions a half a year when they said they
"wouldn't support it" any longer.

Even now, there's this fog around what the Toolbox actually is and does
with only a promise that the world will be "better" if we just buy this
new product. To me, promises that it will do EXACTLY what the Kollection
did, is not all that comforting.

And why was our only chance to get an upgrade price limited? Why not
offer a "legitimate offer" of an upgrade to those of us that invested in
this product?

I don't like to have to update so soon but at least I understand the
need to do this.

However, I don't like having to completely toss out a perfectly good
tool and replace it with something that fits better in my brand new
"toolbox." That does bother me.

-web-sights.com> wrote in message news:ff2655$qdu$1@forums.macromedia.com...
> What we don't know is whether you received the email into your spam bucket
> and it got deleted. I do know that they were sent out, not yours
> specifically, of course, however.

It would seem to me that it is possible that Adobe's list wasn't all
encompassing and that if a former Kollection customer comes
forward, they should extend the deal. Just my thought on the subject.

What we don't know is whether you received the email into your spam bucket
and it got deleted. I do know that they were sent out, not yours
specifically, of course, however.

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"Analogue" <webforumsuser@macromedia.com> wrote in message
news:ff1us1$iah$1@forums.macromedia.com...
>I was an Interakt customer with Kollection 3 & I didn't receive an email
>with
> the offer of a free or cheaper upgrade - even after chasing them up on the
> matter & them saying they would have the deal ready in July 07.
>
> One big mess.............they won - I just had to pay the money and paid
> out
> again.
>
> All good fun.
>