No puedo instalar Dreamweaver

New Here ,
Jul 14, 2022 Jul 14, 2022

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Hola, llevo algunos meses intentado instalar Adobe Dreamweaver pero no me lo permite, empiezo con la instalación desde creative cloud, luego se detiene y dice reintentar, me apareció este error: 198

Exit Code: 198 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 1 error(s), 8 warnings(s) FATAL: Error occurred in install product workflow with error code 198 error message Source: /Applications/Adobe Dreamweaver 2021/AMT; Destination: /System/Volumes/Data/.adobeTemp/906D4248-D257-456F-B1FE-CA21AA2DFF9C; ErrorDesc: Error Domain=NSCocoaErrorDomain Code=260 "The file “AMT” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Applications/Adobe Dreamweaver 2021/AMT, NSUnderlyingError=0x7f9d76ea1c10 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} ERROR: Failed to backup folder /Applications/Adobe Dreamweaver 2021/AMT with error Source: /Applications/Adobe Dreamweaver 2021/AMT; Destination: /System/Volumes/Data/.adobeTemp/906D4248-D257-456F-B1FE-CA21AA2DFF9C; ErrorDesc: Error Domain=NSCocoaErrorDomain Code=260 "The file “AMT” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Applications/Adobe Dreamweaver 2021/AMT, NSUnderlyingError=0x7f9d76ea1c10 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}, aborting installation. WARN: Failed to unlock path: /Users/webmaster/Library/Application Support/Adobe/Dreamweaver 2021/en_GB/Configuration/Shared/LiveEdit/ResponsiveAssets/bootstrap4/bundle/css/bootstrap-4.3.1.css WARN: Failed to unlock path: /Users/webmaster/Library/Application Support/Adobe/Dreamweaver 2021/en_GB/Configuration/Shared/LiveEdit/ResponsiveAssets/bootstrap4/bundle/css/bootstrap-4.2.1.css WARN: Failed to unlock path: /Users/webmaster/Library/Application Support/Adobe/Dreamweaver 2021/en_GB/Configuration/Shared/LiveEdit/ResponsiveAssets/bootstrap4/bundle/css/bootstrap-4.1.3.css WARN: Failed to unlock path: /Users/webmaster/Library/Application Support/Adobe/Dreamweaver 2021/en_GB/Configuration/Shared/LiveEdit/ResponsiveAssets/bootstrap4/bundle/css/bootstrap-4.0.0.css WARN: Failed to unlock path: /Users/webmaster/Library/Application Support/Adobe/Dreamweaver 2021/en_GB/Configuration/Shared/LiveEdit/ResponsiveAssets/bootstrap3/bundle/css/bootstrap-3.4.0.css WARN: Failed to unlock path: /Users/webmaster/Library/Application Support/Adobe/Dreamweaver 2021/en_GB/Configuration/Shared/LiveEdit/ResponsiveAssets/bootstrap3/bundle/css/bootstrap-3.3.7.css WARN: Error Failed to copy src file '/Applications/Adobe Dreamweaver 2021/AMT' to dst file '/System/Volumes/Data/.adobeTemp/906D4248-D257-456F-B1FE-CA21AA2DFF9C'. WARN: CopyFile failed: Error Domain=NSCocoaErrorDomain Code=260 "The file “AMT” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Applications/Adobe Dreamweaver 2021/AMT, NSUnderlyingError=0x7f9d76ea1c10 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} for Source: /Applications/Adobe Dreamweaver 2021/AMT, Destination: /System/Volumes/Data/.adobeTemp/906D4248-D257-456F-B1FE-CA21AA2DFF9C -------------------------------------------------------------------------------------

 

Captura de Pantalla 2022-07-14 a la(s) 10.26.45.pngCaptura de Pantalla 2022-07-14 a la(s) 10.26.57.pngCaptura de Pantalla 2022-07-14 a la(s) 10.27.07.png
Tengo la versión:
Adobe creative cloud 5.7.1.1.
Sistema operativo:
MacOS Catalina

Qué debo hacer?
Muchas gracias

TOPICS
Download install and licensing , Error

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Adobe Community Professional ,
Jul 14, 2022 Jul 14, 2022

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Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html

Also see this help article about reinstalling Creative Cloud Desktop app.

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Jul 15, 2022 Jul 15, 2022

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Hi @Global25249109pip9,

 

We are sorry to hear you're unable to install Dreamweaver. We would love to investigate the issue and help you. Could you please share your phone number, location, and the best time to reach you with me over a private message so that I can escalate the issue to our team, who can directly connect with you and help you over a remote session?

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

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Hi @Global25249109pip9,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to share the info asked with me so that we can help you further.

 

Thanks,

Harshika

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