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Porbleme après mise a jour Mac Sonoma

Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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Hello, since updating my Mac with Sonoma, the software Dreamweaver 21.3 15593 edition crashes regularly, which is quite frustrating. For your information, everything worked well with the macOS Vantura version. Kind regards,

 

Daniel Coing-daguet

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correct answers 1 Correct answer

Adobe Employee , Jan 12, 2024 Jan 12, 2024

Hi All,

 

We hope you are continuing to stay well and healthy. We thank Apple for fixing the right click in code view crash observed with Dw 21.3 version. As per confirmation from Apple, fix should be available with upcoming macOS 14.3 update.

 

Have a pleasant day!

 

Thanks,

Nayan

Dreamweaver Team

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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Is it a repeatable crash or random crash? If the former, can you post the steps to repeat the crash?

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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It's a recurring and consistent crash. I get the feeling it happens when selecting code to copy it. Of course, before updating my Mac, everything was working fine.

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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Restore Preferences

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

Restart computer.

 

Failing that, run Adobe Creative Cloud Cleaner tool to remove old apps from your system.

Perform a fresh install of Creative Cloud & Dreamweaver.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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I just tested both solutions, same thing, when I select a line, it crashes.

 

Daniel

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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I just realized that simply right-clicking caused Dreamweaver to crash

Have a good evening

Daniel

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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@Daniel32567707q8xp - I can confirm what you are seeing. It is definitely a bug with Sonoma causing DW to crash when you right click.

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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Does right-click on Sonoma cause any other apps to crash?

 

See Known Issues with Sonoma:

https://macpaw.com/how-to/macos-sonoma-issues

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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No other apps have right click issues, and I can confirm it's only happening in code view. Live View/Design View, and other areas like the file browser, I am able to right click without issue.

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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For now, the problem comes only from DW.

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Community Beginner ,
Sep 29, 2023 Sep 29, 2023

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Exactly, it crashes when right-clicking, only within the code.

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Community Beginner ,
Oct 06, 2023 Oct 06, 2023

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Hello,

I would like to know if this right-click issue will ever be addressed, as I don't think I'm the only one facing this problem. It's quite bothersome. I do use the keyboard for copy-pasting, but old habits are hard to break and it causes crashes.

Thank you.

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Community Expert ,
Oct 07, 2023 Oct 07, 2023

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There's no timetable of if/when it will be addressed. Personally, I keep have started to do more work in another editor as DW has fallen so far behind.

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Community Expert ,
Oct 07, 2023 Oct 07, 2023

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Restart computer in Safe Mode.

https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac

 

Does it crash in Safe Mode?

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 07, 2023 Oct 07, 2023

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I just tried and it also freezes in safe mode.

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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I've installed an earlier version of Dreamweaver, the 21.0. The latest one is 21.3. So far, no crashes with the right click. I will stick with this version for now, hoping that Adobe addresses this bug.

Thank you for your help

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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Hi @Daniel32567707q8xp,

 

Thanks for reporting the issue. We are able to recreate the issue with right-click in code view on macOS Sonoma. We will further investigate the behavior and provide an update on the resolution. Currently, we are unable to identify any possible workarounds except installing previous Dw versions 21.1 and below.

 

Have a pleasant day!

 

Regards,

Nayan

Dreamweaver Team

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New Here ,
Nov 01, 2023 Nov 01, 2023

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I have experienced the same thing. The solution on this page posted by Daniel worked but now I have to run an Intel version of DW until Adobe provides a fix.

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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Hello,

Currently, I am paying for a subscription to have access to the latest version of Dreamweaver. I reported a bug related to the right-click on September 28, 2023. I need to renew my subscription in February 2024. If nothing is done by then, I will not renew my subscription and will turn to another solution.

Best regards, Daniel

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Adobe Employee ,
Jan 12, 2024 Jan 12, 2024

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Hi All,

 

We hope you are continuing to stay well and healthy. We thank Apple for fixing the right click in code view crash observed with Dw 21.3 version. As per confirmation from Apple, fix should be available with upcoming macOS 14.3 update.

 

Have a pleasant day!

 

Thanks,

Nayan

Dreamweaver Team

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New Here ,
Jan 13, 2024 Jan 13, 2024

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Make sure to run 21.0 right click stop dreamweaver from working very frustrating

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