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SUDDENLY first time ever cannot "PUT" or even access

Engaged ,
Apr 23, 2018 Apr 23, 2018

I have never had to do this and cannot even upload to my site now

cuz nothing happens in response except error.  Now what?

Thanks anyone !

DW 18.1  b 10155

Screen Shot 2018-04-23 at 1.51.49 PM.png

Screen Shot 2018-04-23 at 1.52.10 PM.png

sierra.png

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correct answers 1 Correct answer

Adobe Employee , Apr 23, 2018 Apr 23, 2018

Hi,

Thanks for reporting. We are aware of this issue and looking into it.

Will update you on this thread once the bug is fixed. Thanks for your patience.

Thanks

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Engaged ,
Jun 04, 2018 Jun 04, 2018
LATEST

Jon Fritz II

Have you contacted Blue Host to see if anything has changed on your server recently?

It's not unusual for hosting companies to goof up user credentials when upgrading servers.

Have you tried adding your domain name, rather than the IP address in the FTP Address field?

Also, the "Web URL" field will usually be your actual www web address, not the ftp location.

yes I have had a long conversation with blue Host and they are satisfied that their end is correct.
That said, it is still curious why testing server works but remote does not with the exact same credentials.
Recall thats nothing had ever changed for years when I SUDDENLY got these error messages.

Maybe i'll try those things you suggest now.

ok nothing suggested works for the remote server.

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Adobe Employee ,
Jun 03, 2018 Jun 03, 2018

Hi Steve,

Thanks for sharing the snapshots.

So, we could conclude you are facing problem via FTP connection.

As per the error msg, it says you are entering incorrect credentials.

So i request you to try and let us know , if you are able to connect to other clients using same username, password say "Filezilla" or "Putty". If yes, this way it will confirm that username/password has no issues.

Please revert.

Regards,

Mahak Kudyar

Adobe Dreamweaver

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