Skip to main content
dv8kiwi
dv8kiwi
Inspiring
January 18, 2017
Answered

Sync Settings not available in DW 2017

  • January 18, 2017
  • 1 reply
  • 1097 views

Since upgrading to 2017 Sync Settings is no longer available. My CC account is connected but Sync Settings is greyed out.

Sync settings under prefs show me as signed in but "Sync Settings Now" button is greyed out and "last sync" shows as "none".

Totally broken.

    This topic has been closed for replies.
    Correct answer dv8kiwi

    Creative Cloud wasn't logged in for some reason. Working again now.

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 19, 2017

    Go to Edit > Preferences (see screenshot).

    Nancy

    Nancy O'Shea— Product User & Community Expert
    dv8kiwi
    dv8kiwiAuthorCorrect answer
    Inspiring
    January 19, 2017

    Creative Cloud wasn't logged in for some reason. Working again now.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices