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Why does Dreamweaver CC keep crashing!!!

Explorer ,
Feb 09, 2014 Feb 09, 2014

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Dreamweaver CC keeps crashing!!!

Randomly,  Dreamweaver CC pops up error message.

"Adobe Dreamweaver is not responding" with 3 option.

1. "Check for solution and close program" or 2. "Close program" or 3. "Wait for the progeam to respond". I selected the "Wait" option a couple times. Waited for over 15 minutes and it never recovered. The best option left was to  "Check for solution and close program". The program closed and I lost all my unsaved work. This happens all the time. At least 2-3 times in a 6 hour session. About 6 pages open and doing nowing out of the ordinary. Long time Dreamweaver user.. Nothing much else running in the background. 6 month old laptop and it used to happen on my last laptop.

I'm only working with standard html files with arial font, not {}, not Fluid Grid, and no media queries is css.

Been working on this for over 6 months. Thought CC would get it fixed. The msvcr100.dll is the original version. Double checked. Been deleting the DW cache regularly.. 

Search all adobe support including this one: http://forums.adobe.com/message/5630415#5630415#5630415

Additionally it appears windows 8 is store my adobe files here. C:\Users\David\AppData\Local\Temp\WERE78D.tmp

"C:\Users\David\AppData\Local\Temp\WERE78D.tmp\Dreamweaver.exe.xml"

"C:\Users\David\AppData\Local\Temp\WERE78D.tmp\memory.hdmp"

"C:\Users\David\AppData\Local\Temp\WERE78D.tmp\triagedump.dmp"

"C:\Users\David\AppData\Local\Temp\WERE78D.tmp\WERInternalMetadata.xml"

"C:\Users\David\AppData\Local\Temp\WERE78D.tmp\AppCompat.txt"

"C:\Users\David\AppData\Local\Adobe\XMP\File Info\4.0\work\FileInfoPrefs.xml"

"C:\Users\David\AppData\Local\Adobe\XMP\File Info\4.0\work\FileInfoLibraryPrefs.xml"

"C:\Users\David\AppData\Local\Temp\AdobeDownload\DLM.log"

"C:\Users\David\AppData\Local\Temp\AdobeDownload\DLM_Native.log"

  • WIndows 8 version 6.2 (build 9200)
  • 64-bit Operating System x64-based processor.
  • 4th generation Intel® Core™ i7-4700MQ Processor
  • 16GB DDR3 System Memory (2 Dimm)
  • NVIDIA GeForce GT 740M Graphics with 2048MB of dedicated video
  • 1TB 5400 rpm Hard Drive

Below is the error message.

Description:

  A problem caused this program to stop interacting with Windows.

ADOBE REPORT

Problem signature:

  Problem Event Name: AppHangB1

  Application Name: Dreamweaver.exe

  Application Version: 13.2.0.6466

  Application Timestamp: 52a8e373

  Hang Signature: 68d8

  Hang Type: 0

  OS Version: 6.2.9200.2.0.0.768.101

  Locale ID: 1033

  Additional Hang Signature 1: 68d81c0b8c76a928b9599171c1ee38ab

  Additional Hang Signature 2: a04c

  Additional Hang Signature 3: a04c3811fce2b1f51c8b6128fd075f9b

  Additional Hang Signature 4: 68d8

  Additional Hang Signature 5: 68d81c0b8c76a928b9599171c1ee38ab

  Additional Hang Signature 6: a04c

  Additional Hang Signature 7: a04c3811fce2b1f51c8b6128fd075f9b

MICROSOFT REPORT

Description

Faulting Application Path:          C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe

Problem signature

Problem Event Name:          APPCRASH

Application Name:          Dreamweaver.exe

Application Version:          13.2.0.6466

Application Timestamp:          52a8e373

Fault Module Name:          MSVCR100.dll

Fault Module Version:          10.0.40219.325

Fault Module Timestamp:          4df2be1e

Exception Code:          40000015

Exception Offset:          0008d6fd

OS Version:          6.2.9200.2.0.0.768.101

Locale ID:          1033

Additional Information 1:          8f36

Additional Information 2:          8f36287b943d1cd6a6f46a3560655074

Additional Information 3:          e3e8

Additional Information 4:          e3e8d866a67186d01ba130d33f96d207

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New Here ,
Jun 13, 2016 Jun 13, 2016

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YUP cc2014 works fine

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Community Beginner ,
Jun 14, 2016 Jun 14, 2016

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Can you tell me how to regress to CC2014?  Would love to get DW back.

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Community Expert ,
Jun 14, 2016 Jun 14, 2016

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Go into the CC Desktop App
Click the Apps Tab
Scroll Down to FIND ADDITIONAL APPS
On the right side, there will be a blue link, click it and choose Previous Versions (last option in dropdown)
This will turn DW's Install icon into a dropdown menu
Choose DWCS6, DW CC, or DW CC 2014 there

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Community Beginner ,
Jun 14, 2016 Jun 14, 2016

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LATEST

Thank you.

Update: Jon Fritz II: I am finally back to running Dreamweaver again.  CC 2014 has worked flawlessly for the past couple of days and I am slowly getting my snippets back in place.  Thank you very much for the regression instructions.

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