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Known Participant
Jun 28, 2020 4:12 PM UTC
Answered

20.2 Lag / slow

Another user here having problems with 20.2 latency issues when typing in code.

PHP and HTML seem reasonably ok, but Javascript has a noticeable lag when typing code.

Tried the usual.. rebuilding index etc.

And I don't think it is my CPU (Ryzen 2700X) which sits at a comfortable 3-4%

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    Kratika AgarwalCorrect answer
    Participating Frequently
    Jul 18, 2020 5:48 PM UTC

    Hi avtecmedia ,

     

    Did you try the above workaround.Can you please see if it resolves your issue.

    1. Quit DW
    2. Go to Registry key press win +R -> type regedit
    3. go to \HKEY_CURRENT_USER\Software\Adobe\Dreamweaver 2020\Temp File List\
    4. Delete the Temp File List folder and restart Dreamweaver (before deleting the folder first take backup of the folder, right click on it and select export)

    Thanks

    Dreamweaver Team

    17 replies

    Participant
    Jul 18, 2020 5:04 PM UTC

    I can confirm there is major lag recently introduced in DW 20.2 (Windows 10) on any defined site. This has nothing to do with GIT or FTP or defined sites.

    Every time you hit any key in any file using any language there is a 1-2 second lag. Copy/paste also takes forever. I'm thinking that this may have more to do with the latest update of Creative Cloud than DW itself. This is totally unacceptable and is ruining my job and my productivity. You guys need to expedite this issue and fix it ASAP!

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    Kratika AgarwalCorrect answer
    Participating Frequently
    Jul 18, 2020 5:48 PM UTC

    Hi avtecmedia ,

     

    Did you try the above workaround.Can you please see if it resolves your issue.

    1. Quit DW
    2. Go to Registry key press win +R -> type regedit
    3. go to \HKEY_CURRENT_USER\Software\Adobe\Dreamweaver 2020\Temp File List\
    4. Delete the Temp File List folder and restart Dreamweaver (before deleting the folder first take backup of the folder, right click on it and select export)

    Thanks

    Dreamweaver Team

    Translate
    Participant
    Jul 19, 2020 3:06 PM UTC

    This fix actually seems to be working. Thank youi Kratika!

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    Dave-UPTAuthor
    Known Participant
    Jul 18, 2020 9:30 AM UTC


    Still Laggggyyyyyy.

    A fresh install and regedit clean up improved it for a while... but it was short lived.

     

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    Participating Frequently
    Jul 13, 2020 7:56 PM UTC

    Hi 

     

    We are investigating this issue at our end, meanwhile as a workaround can you perform below steps and see if the issue is resolved.

    1. close DW
    2. Go to Registry key press win +R -> type regedit
    3. go to \HKEY_CURRENT_USER\Software\Adobe\Dreamweaver 2020\Temp File List\
    4. delete the Temp File List folder and restart Dreamweaver (before deleting the folder first take backup of the folder, right click on it and select export)

     

    Thanks

    Dreamweaver Team

    Translate
    Participating Frequently
    Jul 13, 2020 7:52 PM UTC

    Hi 

     

    We are investigating this issue at our end, meanwhile as a workaround can you perform below steps and see if the issue is resolved.

    1. close DW
    2. Go to Registry key press win +R -> type regedit
    3. go to \HKEY_CURRENT_USER\Software\Adobe\Dreamweaver 2020\temp files\
    4. delete the temp files folder and restart Dreamweaver (before deleting the folder first take backup of the folder, right click on it and select export)

     

    Thanks

    Dreamweaver Team

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    Legend
    Jul 1, 2020 9:05 AM UTC

    See here for possible issues with site cache and GIT (large number of staged files)

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    Paul-M - Community Expert
    Participant
    Jun 29, 2020 9:36 PM UTC

    Hi from México!
    I have the same problem, I have a lot of latency and I can't work in fluid way, I need to know if you can solve this problem to have my Aplication with the last upgrade, other way I have to return to oldest version. Can you help?

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    Nancy OShea
    Community Expert
    Community Expert
    Jun 29, 2020 10:13 PM UTC

    Did you restart your computer in Safe Mode with Networking?

    Failing that... revert to your previous version.

     

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    Nancy O'Shea— Product User & Community Expert
    Dave-UPTAuthor
    Known Participant
    Jun 29, 2020 7:44 PM UTC

    I have reverted to 20.1 and the latency issue has gone (just the security issues that were fixed in 20.2 😕😕 )
    I will try and reinstall 20.2 to see if it was an install problem...

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    Nancy OShea
    Community Expert
    Community Expert
    Jun 28, 2020 8:47 PM UTC

    I can't reproduce it either.

    • Which OS?
    • Is your site defined?
    • Does the local site folder reside on your primary hard drive, not networked or cloud drives?
    • Is energy saving Sleep Mode disabled?
    • Does this happen with all sites & files or just certain ones?
    • Can you create a new JavaScript file to test with?
    • Which troubleshooting steps have you tried?

     

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    Nancy O'Shea— Product User & Community Expert
    Participating Frequently
    Jun 28, 2020 7:19 PM UTC

    Hi,

     

    Thanks for reporting.

    We are not able to reproduce the issue at our end.

    Could you please share setps to reproduce the issue. Also it would be helpful if you could share a video of the issue so that we can narrow down the issue and investigate it.

     

    Thanks

     

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    Dave-UPTAuthor
    Known Participant
    Jun 29, 2020 9:05 AM UTC

    OS: Windows 10

    Creating a new Javascript file as a test, you can see clear lag on cursor when typing and hitting enter (I hit enter rapidly a few times to demonstrate).

     

     

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