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Anonymous
October 11, 2017
Question

Adobe Dreamweaver CS6 12 - English

  • October 11, 2017
  • 4 replies
  • 886 views

n 2014 I bought Dreamweaver by Bol.com via TresBizz B.V.

This was successfully installed and activated on the pc.

This year I got a new pc, but not possible to use Dreamweaver on the new pc.

Even when Dreamweaver has been installed from the old pc.

That is because when I try to register Dreamweaver with below key, I got the following message:

[key removed by Mod]

I have paid for this product, so I don't understand why I cannot install it on my new pc, even if I uninstall this product from my old pc.

Can someone advise how to get Dreamweaver activated, otherwise I can just use it for 30 days.

Thanks.

    This topic has been closed for replies.

    4 replies

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    October 12, 2017

    Because the error message has been deleted (with sufficient reason), it is hard to tell what the issue could be. Can you repost the error message after deleting confidential information such as the serial key?

    Thanks,

    Preran

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 11, 2017

    A redemption code is not the same as a serial number.  Do you have a genuine serial number?

    Find your serial number

    Nancy

    Nancy O'Shea— Product User & Community Expert
    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    October 11, 2017

    Bol and TresBizz are reputable companies. I suggest that you get in touch with adobe contact-bumper

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    October 11, 2017

    That particular error message has been associated with companies who were illegally reselling Volume License seats to third parties, at typically huge discount prices off of MSRP.

    Unfortunately, when Adobe finds out about these companies, they have to revoke the license the company purchased. Because the company had already illegally sold large numbers of volume license seats, large groups of innocent third party customers have "their license" revoked as well.

    That may not be what happened to you, I'm not an Adobe employee and don't have any special access to see your account, but I have seen that explanation several times regarding the error you're seeing. It can also be a simple error under your Adobe Id that would need to be fixed by Adobe Customer Care.

    Either way, there aren't many actual Adobe employees in the forums, and fewer still that can help with activation/serial issues. Have you tried contacting Adobe Customer Care yet to see if your serial is actually valid?

    EDIT: More information is available here: Invalid or revoked serial numbers

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