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Dreamweaver 20.2 won't connect to GoDaddy any longer

New Here ,
Oct 14, 2020

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I've been in chat with GoDaddy for 2 hours and they seem to think the issue is with Dreamweaver. I try to connect to my remote site and get an FTP error (that the passwords and account do not match) and cannot connect. I tried all the things I could find, verifying the password and account, toggling on and off settings. I even deleted the site in the site manager and made a new one. Still not connecting. Nothing in the FTP log either. GoDaddy did just migrate the site to new servers. Anyone else having the problem?

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Dreamweaver 20.2 won't connect to GoDaddy any longer

New Here ,
Oct 14, 2020

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I've been in chat with GoDaddy for 2 hours and they seem to think the issue is with Dreamweaver. I try to connect to my remote site and get an FTP error (that the passwords and account do not match) and cannot connect. I tried all the things I could find, verifying the password and account, toggling on and off settings. I even deleted the site in the site manager and made a new one. Still not connecting. Nothing in the FTP log either. GoDaddy did just migrate the site to new servers. Anyone else having the problem?

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Error, Product issue

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Oct 14, 2020 0
New Here ,
Oct 14, 2020

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I just wanted to add that I was able to connect with Filezilla but shouldn't the connection work in Dreamweaver?

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Oct 14, 2020 0
Adobe Community Professional ,
Oct 15, 2020

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Unfortunately your screenshot does not help at all.  Can you open DW, click on Site-->Advanced-->FTP Log and try to make the connection again.  And then let us know the FTP error number you are receiving as that will tell us what is going on.

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Oct 15, 2020 0
New Here ,
Oct 15, 2020

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I had the similar issues with Dreamweaver.....When they switched my site to C-Panel, some items did not get changed...I had to go into Dreamweaver>site>manage site>server.......I had to put the new username, password, and ip address that Go Daddy changed when moving the site...

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Oct 15, 2020 0
New Here ,
Oct 15, 2020

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I also had to add public_html to Dreamweaver's root directory in the server settings...

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Oct 15, 2020 0
Adobe Community Professional ,
Oct 15, 2020

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@Infodiva808 

Try Connect using: SFTP instead of FTP. 

Also try toggling the settings under More Options.  See screenshot.

 

Site > Manage Sites > ServersSite > Manage Sites > Servers

 

Nancy O'Shea, ACP
Alt-Web.com

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Oct 15, 2020 0