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Dreamweaver corrections not showing online

New Here ,
Mar 12, 2018

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I've been using Dreamweaver for years, and up until about a month ago had no trouble updating website pages I created offline, then using the PUT command to transfer them to the online website. Now, when I do that, everything seems fine at my end, but the changes do not show up online. I have refreshed the page view many times, I have tried two browsers, Safari and Foxfire, I have checked the server connection: it tests fine, and the PUT and GET commands seem to work, but nothing changes online. I had support at my website provider try it from their end, and they were able to make changes without a problem, and those showed up on my browsers, but the GET command did not bring those changed pages to my home computer. I was able to make changes using their Control Panel File Manager, but that's all code, and I don't know much code. Something is broken and I can't figure it out. Thanks for any advice.

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Correct answer by Nancy OShea | Adobe Community Professional

Are you uploading files to your server's root directory?  This varies by hosting plan.  My root is public_html.  See screenshots.

CC-RootFolder.jpg

Assuming your site is properly defined, you can expand your Files Panel to show contents of remote server side-by side with your local site.  Compare the last modified time & date stamps to ensure everything is what it should be.

CC-FilesPanel-expanded.jpg

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Dreamweaver corrections not showing online

New Here ,
Mar 12, 2018

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I've been using Dreamweaver for years, and up until about a month ago had no trouble updating website pages I created offline, then using the PUT command to transfer them to the online website. Now, when I do that, everything seems fine at my end, but the changes do not show up online. I have refreshed the page view many times, I have tried two browsers, Safari and Foxfire, I have checked the server connection: it tests fine, and the PUT and GET commands seem to work, but nothing changes online. I had support at my website provider try it from their end, and they were able to make changes without a problem, and those showed up on my browsers, but the GET command did not bring those changed pages to my home computer. I was able to make changes using their Control Panel File Manager, but that's all code, and I don't know much code. Something is broken and I can't figure it out. Thanks for any advice.

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Are you uploading files to your server's root directory?  This varies by hosting plan.  My root is public_html.  See screenshots.

CC-RootFolder.jpg

Assuming your site is properly defined, you can expand your Files Panel to show contents of remote server side-by side with your local site.  Compare the last modified time & date stamps to ensure everything is what it should be.

CC-FilesPanel-expanded.jpg

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Mar 12, 2018 0
New Here ,
Mar 12, 2018

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I should add that I'm using Dreamweaver 18, the latest version from CC, on the latest Mac operating system using a year-old iMac.

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Mar 12, 2018 0
Adobe Community Professional ,
Mar 12, 2018

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Adding to Nancy's reply, make sure that the left hand side shows the Remote and not the Testing server. I have a faint suspicion that you have been sending the files to the latter location.


Ben

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Mar 12, 2018 2
New Here ,
Mar 13, 2018

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Thanks, Nancy! Your answer solved my problem. I added "html_public/" in the root directory on the server info panel, and now changes are showing up correctly! Much appreciated.

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Mar 13, 2018 0
Adobe Community Professional ,
Mar 12, 2018

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Are you uploading files to your server's root directory?  This varies by hosting plan.  My root is public_html.  See screenshots.

CC-RootFolder.jpg

Assuming your site is properly defined, you can expand your Files Panel to show contents of remote server side-by side with your local site.  Compare the last modified time & date stamps to ensure everything is what it should be.

CC-FilesPanel-expanded.jpg

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Mar 12, 2018 1