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Mac KeyChain Problem [was: What the heck, Why]

New Here ,
Apr 30, 2018

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I updated to 2018 and now I cannot get into Dreamweaver as it asks for a darn keychain access login.

Wish for a representative of adobe to call, I have not paid the full creative cloud membership for all these years to not be able to access the tools I have paid for!

I am mad!

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Dreamweaver | Mac OS issues

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Mac KeyChain Problem [was: What the heck, Why]

New Here ,
Apr 30, 2018

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I updated to 2018 and now I cannot get into Dreamweaver as it asks for a darn keychain access login.

Wish for a representative of adobe to call, I have not paid the full creative cloud membership for all these years to not be able to access the tools I have paid for!

I am mad!

TOPICS
Dreamweaver | Mac OS issues

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382

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Apr 30, 2018 0
Adobe Community Professional ,
Apr 30, 2018

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That sounds like a prompt from your Mac OS.  Did you enter your  Mac login?

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Apr 30, 2018 0
New Here ,
Apr 30, 2018

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Yes I entered my Mac Login. I called support, adobe, and then I started Dreamweaver up again and it just went in, without asking for a keychain login.

I have had this issue before and had to spend a lot of time to get through the keychain login files with a customer rep.

hop this does not happen again when I after all these years end my subscription.!

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Apr 30, 2018 0
Adobe Community Professional ,
Apr 30, 2018

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The Dreamweaver team are aware of the problem and are investigating a solution. See Re: Adobe Dreamweaver CC 2018 wants to use your confidential stored in " " in your keychain

Glad I'm on a Windows system


Ben

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Apr 30, 2018 1
New Here ,
Apr 30, 2018

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Thanks for this answer, very helpful, wonder why Adobe personal are not aware. I also think Adobe ought to recompense for the discomfort and time we spent calling support and not able to work on the web-sites.

Martien Bakens

[personal info removed by Mod]

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Apr 30, 2018 0
Preran LATEST
Adobe Employee ,
May 02, 2018

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We are aware of the issue. The team is working towards addressing this issue in a future update.

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May 02, 2018 0