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Not launching

Explorer ,
Jul 25, 2018 Jul 25, 2018

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Dreamweaver CC not launching.  Stuck on "installing files"  Trashed preference on a Mac, also uninstalled and reinstalled and still not working/launching. I wish GoLive was still available.. it was perfect for the type of sites I make.  Any suggestions?

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correct answers 1 Correct answer

Adobe Employee , Jul 26, 2018 Jul 26, 2018

Hi,

Thanks for reporting.

We are sorry that you are facing issues with Dreamweaver. What is the Dreamweaver versions you are using?

Please try clearing Dreamweaver Preferences to see if it resolves the issue.

Unusual behavior in Dreamweaver? Try restoring preferences.

Please let us know if the issue is not resolved.

Thanks

Kratika

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Adobe Employee ,
Jul 26, 2018 Jul 26, 2018

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Hi,

Thanks for reporting.

We are sorry that you are facing issues with Dreamweaver. What is the Dreamweaver versions you are using?

Please try clearing Dreamweaver Preferences to see if it resolves the issue.

Unusual behavior in Dreamweaver? Try restoring preferences.

Please let us know if the issue is not resolved.

Thanks

Kratika

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Adobe Employee ,
Jul 27, 2018 Jul 27, 2018

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Hi 7thheavengtr,

Let us know if the above answer helped you, or if you need more assistance.

If you still have issues, can you try uninstalling DW using the CC cleaner and then reinstalling it?

Use the Creative Cloud Cleaner Tool to solve installation problems

Thanks,

Preran

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Community Expert ,
Jul 27, 2018 Jul 27, 2018

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LATEST

Try using a different Mac user account.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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