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SFTP - An FTP error occurred - Dreamweaver

New Here ,
Feb 14, 2018

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Hi,

I've seen a few people with this error but not a solution that seems to work.

Using SFTP I get the following error:

An FTP error occurred - cannot make connection to host.
Your login or password is incorrect. Please check your connection information.

From the same computer & with the same server / login details WinSCP makes a connection no problem. Turning off Windows Firewall makes no difference.

If anyone has any ideas I'm all ears.

Hi,

Dreamweaver 18.2 is live. It can be downloaded from creative cloud Desktop application.

It includes the SFTP connection issue fix, Please refer to release notes:

Release notes for the 2018 and 2017 releases of Dreamweaver

Thanks

Kratika Agarwal

Adobe Dreamweaver

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Dreamweaver FTP

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SFTP - An FTP error occurred - Dreamweaver

New Here ,
Feb 14, 2018

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Hi,

I've seen a few people with this error but not a solution that seems to work.

Using SFTP I get the following error:

An FTP error occurred - cannot make connection to host.
Your login or password is incorrect. Please check your connection information.

From the same computer & with the same server / login details WinSCP makes a connection no problem. Turning off Windows Firewall makes no difference.

If anyone has any ideas I'm all ears.

Hi,

Dreamweaver 18.2 is live. It can be downloaded from creative cloud Desktop application.

It includes the SFTP connection issue fix, Please refer to release notes:

Release notes for the 2018 and 2017 releases of Dreamweaver

Thanks

Kratika Agarwal

Adobe Dreamweaver

Topics

Dreamweaver FTP

Views

3.0K

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Adobe Employee ,
Mar 05, 2018

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Hi,

Can you tell us the hosting server provider that you are trying to connect to?

Also, if you could mention the list of ciphers, MACs and KexAlgorithms that the server supports- this will help us in debug the issue better?

Regards,

Niharika Gupta

Adobe Dreamweaver

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Adobe Community Professional ,
Mar 05, 2018

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Have you tried checking/unchecking passive FTP and/or FTP performance optimization to see if changes to those settings have any impact.  Also, next time you try to connect, can you open the FTP Log (Sites--> Advanced --> FTP Log) and see what the technical error is that is returned by DW?

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Adobe Employee ,
Mar 20, 2018

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Hi,

Can you tell us the hosting server provider that you are trying to connect to?

Also, if you could mention the list of ciphers, MACs and KexAlgorithms that the server supports- this will help us in debug the issue better?

Regards,

Mahak Kudyar

Adobe Dreamweaver

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Adobe Employee ,
Apr 18, 2018

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Hi,

We are happy to announce, the long awaited fix for SFTP connection issue has been addressed and is available in the latest pre-release drop. Please go the link Adobe Prerelease and install the latest build 11099.

Try connecting to SFTP server with this build. Looking forward to your feedback!

Regards,

Mahak Kudyar

Adobe Dreamweaver.

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New Here ,
Apr 27, 2018

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Hi,

Thanks for the responses - that link doesn't work for me though. My current version is 10155.

My hosting provider is 34sp.com. Their response was "Unfortunately DreamWeaver's SSL protocols are outdated and I don't think they can be patched sadly. We've not had any success with getting it connected to our WordPress hosting and still maintaining our security levels." I can ask for more details re. ciphers, MACs and KexAlgorithms.

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Adobe Employee ,
Apr 27, 2018

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Am not sure as to why the link does not open for you. What happens when you open the link, do you see an error message? Can you try on a different computer if you can?

Thanks,

Preran

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New Here ,
Apr 27, 2018

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Hi,

It says:

Access denied

Either you do not have access to this site or we are unable to process your request at this time

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Adobe Employee ,
May 07, 2018

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Hi,

Could you please try this one instead? It worked for another user.

https://www.adobeprerelease.com/beta/9EB451B5-D2E8-46E5-AFA2-78C85442FFA2/participate/CD0C 95AA-6274...

Please try the SFTP connection with DW. We will be looking forward to hear back from you.

Regards,

Mahak Kudyar

Adobe Dreamweaver

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Adobe Employee ,
May 31, 2018

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Hi,

Dreamweaver 18.2 is live. It can be downloaded from creative cloud Desktop application.

It includes the SFTP connection issue fix, Please refer to release notes:

Release notes for the 2018 and 2017 releases of Dreamweaver

Thanks

Kratika Agarwal

Adobe Dreamweaver

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jhisaza LATEST
New Here ,
Apr 28, 2020

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Dear Friends:

I got this error in DW CC2020 in windows 10, and the FTP problem using (explicit FTP encryption with TLS) was solved by allowing public and private in firewall for "Node. js Server_side Java Script".

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