• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Disable SignIn / Sign Out (Adobe Acrobat DC)

Community Beginner ,
Nov 17, 2015 Nov 17, 2015

Copy link to clipboard

Copied

How can the menu item " SignIn / Sign Out " ( Menu : Help > SignIn / Sign Out ) are hidden / disabled (Adobe Acrobat DC)?

Currently, the following data in the JavaScript file is stored:
app.hideMenuItem("DetectAndRepair");
app.hideMenuItem("OnlineSupport");
app.hideMenuItem("LearnProduct");
app.hideMenuItem("About");
app.hideMenuItem("AboutAdobeExtensions");
app.hideMenuItem("endAboutPlugInGroup");
app.hideMenuItem("SystemInformation");
app.hideMenuItem("endGuideGroup");
app.hideMenuItem("endUsingGroup");

Or can "SignIn / Sign Out" ( Menu : Help > SignIn / Sign Out ) are disabled on the registry ?

TOPICS
Acrobat

Views

118.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 18, 2015 Nov 18, 2015

Use following registry keys to disable Help > Sign In/Sign Out

For Continuous Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

For Classic Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2015\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

-Karan

Votes

Translate

Translate
Adobe Employee ,
Nov 17, 2015 Nov 17, 2015

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 17, 2015 Nov 17, 2015

Copy link to clipboard

Copied

Hi brogers_1,

Thank you for your response.

We have disable all services:

disable-services.png

Result:

result.PNG

The menu item „Sign In / Sign Out“ isn’t hidden.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 18, 2015 Nov 18, 2015

Copy link to clipboard

Copied

Use following registry keys to disable Help > Sign In/Sign Out

For Continuous Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

For Classic Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2015\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

-Karan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 18, 2015 Nov 18, 2015

Copy link to clipboard

Copied

Thank You


That was the missing entry: "bSuppressSignOut"=dword:00000001

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2018 Mar 09, 2018

Copy link to clipboard

Copied

Hi Team,

How can we disable/ take out the Sign In option in the Adobe Acrobat Reade DC 18.009.20050 . We don't want our users to login to the Adobe. I have highlighted the sign in option.

SignIn.PNG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 09, 2018 Mar 09, 2018

Copy link to clipboard

Copied

Doesn't the correct answer above work?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 12, 2018 Mar 12, 2018

Copy link to clipboard

Copied

This entry "bSuppressSignOut"=dword:00000001 works to suppress the option from Help-->SignIn/SingOut . We want to disable/suppress from the Adobe Reader Windows as shown.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 12, 2018 Mar 12, 2018

Copy link to clipboard

Copied

Here you go. Disable HKLM.../cServices/bUpdater.

Services integration

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 12, 2018 Mar 12, 2018

Copy link to clipboard

Copied

I have tried he services integration but still geting the Signin option as shown in the above picture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 12, 2018 Mar 12, 2018

Copy link to clipboard

Copied

I tested it on my machine and it works. Export your registry and paste here for verification.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 20, 2018 Mar 20, 2018

Copy link to clipboard

Copied

Below is the Registry settings from our environment.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown]

"bToggleAdobeSign"=dword:00000001

"bSuppressSignOut"=dword:00000001

"bUsageMeasurement"=dword:00000000

"bUpdater"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cCloud]

"bEnableAcrobatHS"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cDefaultLaunchURLPerms]

"tSchemePerms"="version:2|shell:3|hcp:3|ms-help:3|ms-its:3|ms-itss:3|its:3|mk:3|mhtml:3|help:3|disk:3|afp:3|disks:3|telnet:3|ssh:3|acrobat:2|mailto:2|file:1|rlogin:3|javascript:4|data:3|jar:3|vbscript:3"

"tSponsoredContentSchemeWhiteList"="http|https"

"tFlashContentSchemeWhiteList"="http|https|ftp|rtmp|rtmpe|rtmpt|rtmpte|rtmps|mailto"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM]

"bShowMsgAtLaunch"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices]

"bToggleSendAndTrack"=dword:00000001

" bTogglePrefsSync"=dword:00000001

"bToggleFillSign"=dword:00000001

" bToggleAdobeSign"=dword:00000001

"bToggleWebConnectors"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cSharePoint]

"bDisableSharePointFeatures"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWebmailProfiles]

"bDisableWebmail"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWelcomeScreen]

"bShowWelcomeScreen"=dword:00000000

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 20, 2018 Mar 20, 2018

Copy link to clipboard

Copied

Disable the pref I linked to above in the previous post. It's under cServices/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 21, 2018 Mar 21, 2018

Copy link to clipboard

Copied

It worked. Thank You!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 05, 2019 Nov 05, 2019

Copy link to clipboard

Copied

HI,

Can you please explain clearly which registry worked for you and what is the value have given to it.

 I made bTogglePrefsSync and bUpdater to 0 under cservices. It did not work.

 

PLease help.

 

Thanks, Sidhikha

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2021 Nov 16, 2021

Copy link to clipboard

Copied

Late response, but as it took alsmost 15 minutes for me to figure out how to hide the Sign In in Reader DC while following the instructions of this thread, I want to save the time of others seeking for the same setting:

 

under "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices", you have to create a new DWORD 32Bit with the value "bUpdater" and set theValue = "0" 

 

Br,

Christian

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 30, 2022 Jan 30, 2022

Copy link to clipboard

Copied

that's great! i implemented on my machine. it's works.
Super Thanks Bro Chris!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2024 Jan 03, 2024

Copy link to clipboard

Copied

I'm visiting this thread in January, 2024 and Christian5EA9's post was most helpful. I wanted to add a few things. First, the key has changed a little. Instead of Acrobat Reader it is now Adobe Acrobat. And this one key fixes both problems... It gets rid of Sign In from both the Help menu and on the right of the toolbar. I'm running version 2023.008.20421, 64-bit. For those wanting a command to just paste into a command prompt, here it is:

reg add "HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 27, 2024 May 27, 2024

Copy link to clipboard

Copied

Fixed it for me !! thnxs

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2018 Jul 30, 2018

Copy link to clipboard

Copied

I implemented this policy and it looks great! Thank you for sharing!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 16, 2016 Nov 16, 2016

Copy link to clipboard

Copied

How can I Suppress the Online Support option in the Help Menu in Acrobat DC?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

Has anyone gotten this working for Acrobat Reader RDS server?

Using Latest - "Continuous Release | Version 2024.002.20759 | 64-bit"

Trying to stop signing into the product since it then turns reader into acrobat pro and means unlicensed users can't use reader anymore.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

Update: I successfully disabled the sign in button using the preference reference items:
FeatureLockDown\cServices
--> bUpdater 0
FeatureLockDown\cServices

--> bSupressSignOut 1

--> bToggleAdobeDocumentServices 0

Under HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\(product name)\(version)\FeatureLockDown
Where the product keys available are Acrobat Reader and Adobe Acrobat and versions both read as DC

it successfully removed the sign in option from the toolbar upper right, however a user was still able to elevate the program to Acrobat Pro license status, meaning again nobody without a license can use it.

We also cannot determine which user took this action and whether it was purposeful or simply a part of a credential cache or similar so it's incredibly frustrating as is resulting in a need to reinstall each time its elevated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2024 Jun 28, 2024

Copy link to clipboard

Copied

Hi Nathan, do you mind going through exactly what you did? I don't seem to have the cServices key and I didn't understand what you did, did you create DWords to make the bUpdater? Doesn't seem to be working for me annoyingly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 28, 2024 Jun 28, 2024

Copy link to clipboard

Copied

LATEST

If the keys (folder) doesn't exist then we create them to build out the chain of keys to put the DWORDS into.

However as i said in my post - this was null and void as it didn't result in achieving my goal - having reader on the server without the ability for someone to sign in and upgrade the software.

What we did identify that resolved it for us is that there are some lies out there on the web about not being able to install both reader and pro side by side anymore.

We were able to achieve that and so both licensed and unlicensed users can utilise the software.
Sorry I didn't personally get the downloads that worked for side-by-side so I can't advise which were used but I have a feeling it would have been the enterprise downloads - good luck Baddi.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines