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36399273
Participant
November 17, 2015
Answered

Disable SignIn / Sign Out (Adobe Acrobat DC)

  • November 17, 2015
  • 3 replies
  • 145461 views

How can the menu item " SignIn / Sign Out " ( Menu : Help > SignIn / Sign Out ) are hidden / disabled (Adobe Acrobat DC)?

Currently, the following data in the JavaScript file is stored:
app.hideMenuItem("DetectAndRepair");
app.hideMenuItem("OnlineSupport");
app.hideMenuItem("LearnProduct");
app.hideMenuItem("About");
app.hideMenuItem("AboutAdobeExtensions");
app.hideMenuItem("endAboutPlugInGroup");
app.hideMenuItem("SystemInformation");
app.hideMenuItem("endGuideGroup");
app.hideMenuItem("endUsingGroup");

Or can "SignIn / Sign Out" ( Menu : Help > SignIn / Sign Out ) are disabled on the registry ?

Correct answer Karan Malik

Use following registry keys to disable Help > Sign In/Sign Out

For Continuous Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

For Classic Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2015\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

-Karan

3 replies

Participant
October 17, 2024

The current version is located here:

"Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" 

DWORD: "bUpdater" and set the Value: "0"

Participant
November 16, 2016

How can I Suppress the Online Support option in the Help Menu in Acrobat DC?

Inspiring
June 5, 2024

Has anyone gotten this working for Acrobat Reader RDS server?

Using Latest - "Continuous Release | Version 2024.002.20759 | 64-bit"

Trying to stop signing into the product since it then turns reader into acrobat pro and means unlicensed users can't use reader anymore.

Inspiring
June 5, 2024

Update: I successfully disabled the sign in button using the preference reference items:
FeatureLockDown\cServices
--> bUpdater 0
FeatureLockDown\cServices

--> bSupressSignOut 1

--> bToggleAdobeDocumentServices 0

Under HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\(product name)\(version)\FeatureLockDown
Where the product keys available are Acrobat Reader and Adobe Acrobat and versions both read as DC

it successfully removed the sign in option from the toolbar upper right, however a user was still able to elevate the program to Acrobat Pro license status, meaning again nobody without a license can use it.

We also cannot determine which user took this action and whether it was purposeful or simply a part of a credential cache or similar so it's incredibly frustrating as is resulting in a need to reinstall each time its elevated.

EnterpriseHelp
Community Manager
Community Manager
November 17, 2015
36399273
36399273Author
Participant
November 18, 2015

Hi brogers_1,

Thank you for your response.

We have disable all services:

Result:

The menu item „Sign In / Sign Out“ isn’t hidden.

EnterpriseHelp
Community Manager
Community Manager
March 12, 2018

I have tried he services integration but still geting the Signin option as shown in the above picture.


I tested it on my machine and it works. Export your registry and paste here for verification.