Lightroom plugin need to pay twice

[ericw30919635]

Hi, Looking for an answer here:

I bought the Lightroom add-on for Pro-Fuji Tethering, when I bought it was on my Mac which I use when in the field. All works perfectly. The problem comes when I tried to the use the add-on my primary machine, A windows PC in the studio. The add-on does not show up. It looks like Adobe/Fuji want me to pay again  for the ability to use this add-on my Windows computer two.I will not be paying twice for the same product, so really I would like one of three things to happen in descending order of preference.

1 - Adobe allow me to use the windows download of the plugin

2 - Adobe remove my access to the Mac version and give me access to Windows version. Tethering with you studio rig is far more useful than tether on your lap. Its just chance that I was using my Mac when I decided to purchase.

3 - Adobe give me a refund, since only having it on my mac laptop is useless to me.

Thanks in advance

[Addons]

Hi There,

Kindly contact at asupport@adobe.com for the refund issues.

Thanks!

[Jonathan_Ferman]

Hi there,

Just checking this all got resolved for you? Please let us know and if not please contact asupport@adobe.com​

Many thanks,

Jonathan