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Hello.
I want to edit the information of the plug-in published as private, but the following message is displayed and it can not be edited.
We've been notified about this issue and we'll take a look at it shortly.
------
What should I do?
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Please let me know your publisher name and I will take a look into it.
Thanks,
Jonathan
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Hi, Jonathan
Thank you for your reply.
My publisher name is "Codenberg.io".
https://creative.adobe.com/addons/producers/511749
This plug-in will display this message. Https://www.adobeexchange.com/partners/511749/products/18085/patches/35053
Thanks.
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Hi there, noticed there are 2 Codenberg.io accounts. I upgraded the one with 2 products. However I get the same error when trying to edit details for the product so I will forward it to engineering to investigate.
Apologies for the inconvenience.
Jonathan
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Hi, Jonathan
Thank you for checking!
If possible,
I'd like to update the information next week and change from private disclosure to public disclosure,
can I do it?
Thanks.
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Hi, Jonathan
What kind of situation is it now, could you tell me the progress?
Thanks.
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Hi, Jonathan
How is progress made?
If it seems to be difficult to modify this time, we are considering registering as a different plug-in, but since you can not register a plug-in with the same name, we can ask you to delete only ZXP if possible Do you?
Thanks.
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Hi, Can you contact at avetting@adobe.com for detailed discussion.
Thanks.
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Hi there, the issue is resolved now, can you confirm?
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Hi, rfatima
I confirmed that the problem was solved.
Thank you very much!
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Hi, rfatima
When I edit the plugin information again, I got an error again.
I am sorry, please correspond.
https://www.adobeexchange.com/partners/511749/products/18085/patches/35053/metadata_request
This error occurred in the following operation.
1. Register icon and preview image.
2. Register the changes.
3. Perform editing again.
4. When registering changes, an error occurred.
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Hi,
We are looking into the issue.
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Hi, rfatima
What kind of situation is it now, could you tell me the progress?
Thanks.
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Hi There,
We have fixed the issue, can you check and confirm. Also kindly make sure that all images that is icons and preview images are uploaded properly during meta change request.
-Rabab
Adobe Addon Vetting/Support
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Hi,
Thank you for your response.
Information was able to be edited normally.
Thanks.
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Hi Rabab,
We are seeing this same issue and the same error. Who can I contact for support?
Thanks.
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Please email avetting@adobe.com for assistance.
Thanks