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this is driving me nuts. I have an extension and it seems users have been having issues with it for a really long time now. I just submitted a new version - I've tested it many different ways; i've installed it via command line, and with anatasys extension manager and it works, I tried the installations on 3 different computers too. I upload the file and it shows up correctly, but then i try to download it and i get an old version with a corrupt license.
i tried sharing it and it links to the old version. i've checked the xmi and the manifest file and everything checks out. i don't know how to trouble shoot this when the file works before i upload it and it stops working when it is out of my hands.
You need to wait until the patch is approved before downloading it from the Add-ons site as the live published version is still 1.1.2 at the moment, until we approve the above patch.
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You may want to try removing Extension Manager, it can cause conflicts. Then try using our CreativeSync to install it and also try with something like zxpinstaller, a free utility from zxpinstaller.com.
Hopefully, one of those things will resolve the issue.
Jonathan
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thanks i'll try that. but how does that change affect my extension portal showing me the wrong version?
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When you say 'extension portal' do you mean the Add-ons website? You need to submit a patch if we are hosting an older version of your Add-on.
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I mean the add-on's website and the adobeexchange website. And i did submit a patch. I'm trying to share the patch with a test user before publishing. This has worked with other extensions but this particular one doesn't
here is what I see
but what i get when i download that is version 1.1.2 and it doesn't work.
is it not possible to share before publishing? even if i can't, when i'm on this particular page shouldn't version 1.2.0 download?
EDIT: there is something awfully wrong going on with this particular extension. since June, i see that it has been downloaded over 300 times, yet i don't have a single new user.
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You need to wait until the patch is approved before downloading it from the Add-ons site as the live published version is still 1.1.2 at the moment, until we approve the above patch.
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thanks. i guess i'm still confused as how to submit a patch to share with people for testing before publishing