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The Installation Failed

New Here ,
Aug 14, 2020 Aug 14, 2020

When running the installation on a MacBook Pro 15 inch, late 2008 model, running OS 10.7.2, I receive the message, "The Installation Failed.  The installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."

 

I'm hunting for the installation log, but am having trouble locating it.  I expected it to be in /Library/Logs/Adobe/Installers.

Watched the install in console.  Here are the messages being generated. 

1/10/12 2:15:34.871 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.apple-software

1/10/12 2:15:34.902 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software

1/10/12 2:15:34.935 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software

1/10/12 2:15:34.936 PM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd' [583] for authorization created by '/System/Library/CoreServices/Installer.app' [567]

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correct answers 1 Correct answer

Community Expert , Aug 14, 2020 Aug 14, 2020

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  You need mac OS Sierra or higher to install Creative Cloud apps.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

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Community Expert ,
Aug 14, 2020 Aug 14, 2020
LATEST

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  You need mac OS Sierra or higher to install Creative Cloud apps.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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