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Question

Adobe Fireworks CS6 Transparency checkerboard

Forum|Forum|1 year ago
May 9, 2024
2 replies
1921 views

I'm not sure what I've managed to change or do to this software package. I cannot for the life of me figure out how to have transparent images have the checkerboard appearance they normally have. I cant seem to find the setting to re-enable this. At present anything i set to transparent such as a background appears white. please help, this is driving me insane.

This topic has been closed for replies.

L

L e n a

Community Expert

You say you've reinstalled Fw... have you tried a clean install using the CC Cleaner Tool ?

Creative Cloud Cleaner Tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

L

L e n a

Community Expert

In fact, the Creative Cloud Cleaner tool is designed to remove all items placed during installation, as well as all keys and values placed in the registry.

I seem to remember a few years ago having this problem, but I can't remember how we solved it then. Maybe on the forum at the time with Matt or John... I can't find any notes in our internal database.

Just a question, do you have any plugins added to your basic installation?

rayek.elfin

Legend

I attempted a new install on a different machine. The installation process is successful and I am able to create a new .png with a transparent background that appears with the expected checkerboard pattern. I'm really at a loss for what to try next. Do i really need to wipe the OS in order to have this work properly again?

It seems to be an issue with your graphics drivers. Since it works on the other machine, have you tried updating your graphics drivers?

Also, an update of your graphics drivers might actually have caused this issue as well - in particular seeing that you suddenly started to experience this problem. Windows might have auto-installed a newer driver, and Fireworks being so old and no longer supported, the newer driver might break Fireworks' display behaviour. One thing to try is to install an older graphics driver...

What is your graphics card/chipset?

L

L e n a

Community Expert

Could you please tell us if the checkerboard representing transparency no longer appears, or if you simply haven't set it?

1 - To set it :

1-a - either when creating the document, you choose a transparent fill

1-b - or once the document is created, you can change it from the property panel, background color and choose transparency color

2 - If the transparency checkerboard is still not displayed, try rebuilding the preferences..

To do this, you need to explore the

C:\Users\YOUR_USER_SESSION_NAME\AppData\Roaming\Adobe\Fireworks CS6\English

(or replace english with your language folder)

You'll find two files :

Fireworks CS6 Preferences.txt, which is the preferences file
Fireworks CS6 Panel Prefs.xml, which is the default reference for preferences when rebuilding them.

So,

quit Fw,
simply rename the TXT file
and restart FW...
a new pref's file should appear....

Does the problem persist?

S

Scott37280361bde4Author

Participating Frequently

The checkerboard no longer appears, where it "SHOULD" be checkerboard denoting transparancy I only get white. Such as any background I select transparent for appears white. I have performed the steps to delete the preferences.txt file but when i restarted fireworks the issue still persists AND i've noticed that file was not regenerated as you stated.

S

Scott37280361bde4Author

Participating Frequently

Scratch that. The file does get regenerated but not until I close fireworks again. Regardless the issue still remains. I've tried uninstalling and re-installing but the problem follows this procedure as well.

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