Fireworks asking for Serial Number

[em8096v@gre.ac.uk]

Hello, I have creative cloud account with my University but I can't access firework as it keep asking for serial number. please any advice

[diversbest]

It worked for me as well...
Started muse from CCD and then Fireworks stoped bugging me for licence Key
Thanks a lot for sharing

[defaultj00ggks5jets]

Go to Preferences under account in Creative Cloud. Scroll down, turn on SHOW OLDER APPS. Go back to Creative cloud and download Muse. Then open Fireworks, works!

[defaultj00ggks5jets]

Forgot you have to open MUSE first then sign in, then open fireworks.

[Timothy288819959hmw]

Just posting this solution because I had the same issue and finally resolved it.

Fireworks appears to use older licensing code which doens't work with Adobe accounts where you sign in via an organisation (e.g. where it's supplied by a University?)

Adobe MUSE appears to use the same one but it seems to work with the organisation accounts whereas Fireworks just asks for a serial number.

So using MUSE to licence the older Creative Suite apps made Fireworks work for me again.

• I enabled older apps in Creative Cloud preferences
• Installed Adobe MUSE
• Made sure Fireworks was closed
• Loaded MUSE and let it licence itself correctly
• Shut it down and then Fireworks works - without asking for a serial

Hopefully that helps others. 

[Paul-M · Accepted solution]

One of these two solutions will work:

1) Launch the Creative Cloud app

2) From your  profile icon (top right) click sign out

3) Then, Select file => Exit Creative Cloud (top left) to exit the Creative Cloud app

4) Now launch Fireworks, you will be prompted to login with your Adobe sign in details, do so

5) If you see a 'license this software' button click it, that should do the job.

*If the above does not work try this:

1) Uninstall Fireworks from your machine

2) Rename the following folder: C:\Program Files (x86)\Common Files\Adobe\OOBE to OOBE_BK

3) Download an offline Fireworks installer from here (these are official Adobe installers), be sure to visit this page first and sign in with your Adobe login to set an Adobe cookie, otherwise the download will not work.

4) Now install Fireworks with the offline installer you downloaded

5) Make sure you turn off automatic updates in the Creative Cloud app (in preferences=>apps) afterwards, otherwise it will update Fireworks and you may get the same issue again.

6) See if Fireworks will now launch, if presented with a 'license this software' button click it.

[liors11454573]

Download and open Muze app from adobe cloud and it will ask you to log in. Now you can use fireworks without any serial number. worked for me twice. 

[Gabriella Costantini]

Hi, can you explain the procedure better? MUZE I don't see it, I see MUSE ! Have you solved it definitively with the 30-day trial version pop-up? keeps you workingDoes it still work for you?

[szymas]

I am telling you Adobe get your crap together on this.. do you know how many times I have had to uninstall reinstall login logout.. etc...etc .etc... what the hell? I cannot belive a organization like this cannot fix a simploe license problem with a product that you should just give away if you no longer wsnt to support it!