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leed86368445
Participant
October 21, 2016
Answered

Adobe Distribution License Agreement not processed

  • October 21, 2016
  • 3 replies
  • 1101 views

Hi,

I recently applied for the above and it has not come through.  I have not received an e-mail from noreply@adobe.com, nor is it in spam.  Could some one look in to this for me please?

Happy to provide further info if needed.  Thanks.

    This topic has been closed for replies.
    Correct answer Satinder S Bains

    Licensing team has sent the email. Please check and see if you have got it.

    3 replies

    October 26, 2016

    I am having the same issue. I applied over a week ago. I checked and we don't see the email being blocked. I added a second email to my profile so if it could be sent to both that would be great.

    _maria_
    Community Manager
    Community Manager
    October 26, 2016

    Hi rickh87017190 ,


    I'll notify the licensing team to resend the email.

    --

    Maria

    Participant
    October 24, 2016

    Hi! I'm having the same problem. It worked fine in may this year, but now I get no email with download links.

    I've tried with my company address and my private hotmail address.


    This is urgent. Please advise.

    Participating Frequently
    October 25, 2016

    Hi Svein,

    Licensing team has sent the email. Please check and see if you have got it.

    Participating Frequently
    October 21, 2016

    Please private message me the name and email address used to request the license and I'll follow-up with the licensing team.

    To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums.

    Satinder S BainsCorrect answer
    Participating Frequently
    October 24, 2016

    Licensing team has sent the email. Please check and see if you have got it.

    leed86368445
    Participant
    October 26, 2016

    I have got the e-mail.  Thanks for the quick resolution.