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J
JAYME76
Participant
July 6, 2011
Answered

Adobe Flash Player 10.3.181.34 installed but all sites asking for upgrade. HELP

  • July 6, 2011
  • 2 replies
  • 4045 views

I am unable to view videos on youtube or even see the image at this site http://www.adobe.com/software/flash/about/

All sites are telling me i need to upgrade Adobe Flash Player which i have done successfully many times, i've uninstalled and reinstalled and restarted plsu tried some other tips like using software rendering for accelerated graphics but still the same upgrade error can anyone out there help?

    This topic has been closed for replies.
    Correct answer

    I have 4 files in the folder

    1.     Flash Install log file

    2.     Flash .ocx file

    3.     Flas Player .dll helper file

    4.     Flash Player Install/Uninstall executable

    I do use 32 bit IE and it worked fine until most recent update to 9 although i am not worried if i need to get rid of it to remedy this issue as long as there are no other impacts.

    Thanks so much for your attempts to assist.


    Hi again Jay,

    The Flash files that are in the SysWOW64 location, those files need to be there, but more complete info should be listed.

    Could you post back the complete info on the Flash .ocx, .dll & the .exe? Otherwise I have no idea what version you have.

    Also, go to Tools, Manage addons and look for Shockwave Flash Object. What version is it and is it Enabled?

    All of the above is important as they make up Flash Player. I do not need any Install log info, so please don't post that.

    Thanks,

    eidnolb

    2 replies

    T
    tashwatts
    Participant
    July 7, 2011

    i am having the same problem could someone please help me? i have

    downloaded the latest version 10.3 but it still wont let me go to certain sites its says i need to upgrade!!!

    please explain in laymans terms lol im not that great with all this thank you

    pwillener
    pwillener
    Legend
    July 7, 2011

    tashwatts wrote:

    i am having the same problem could someone please help me?

    Please start a new topic and provide all information about your environment, including operating system & version, web browser & version, and your installed Flash Player version.

    A
    Anonymous
    July 6, 2011

    Hi, I could give you a list of "ifs", but.... What is your Operating System and is it a 32bit or 64bit? What browsers do you have Installed and what versions? Do yo have Flash Player Installed in each if you use more than one?

    Thanks,

    eidnolb

    J
    JAYME76Author
    Participant
    July 7, 2011

    What is your Operating System - Windows 7

    and is it a 32bit or 64bit? 64 bit

    What browsers do you have Installed and what versions? IE 9.0.8112.16421 both 64 and 32

    Do yo have Flash Player Installed in each if you use more than one? it is only installed in C:\Windows\SysWOW64\Macromed\Flash i can not get it installed in the System32 path tried the Adobe labs as suggested on sites but all i found was the squared version for 64 which didnt help

    i tried going to download adobe flash player site at http://get.adobe.com/flashplayer/download/?installer=Flash_Player_10.3_for_Windows_Internet_Explorer&p=Google_Toolbar_6.5&d=Google_Chrome_8.0&os=Windows 7&browser=ie&type=activex in 32 version but install will not initiate.

    By the way thanks for your help.

    A
    Anonymous
    July 7, 2011

    Hi, thanks for all the info. I'll look it over closer and get back to you in a few minutes. All "H" is breaking loose. Youtube has changed their Player and creating havoc, LOL If you have any issues there, remind me and I'll give you the "fix".

    Thanks,

    eidnolb

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