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Vikeyev
New Participant
October 16, 2011
Question

Adobe Flash Player 11.0.1.152 Crashes?

  • October 16, 2011
  • 9 replies
  • 18890 views

Good day if i were to say.

anyways right of the bat recently i have been getting problems with the Adobe flash player. however i have not a clue if its related to adobe flash player, firefox or youtube.

my problem is whenever i launch firefox my youtube will not load any videos or audio. however when i go to facebook for example i can just play regulair games.

im not sure if thats a problem related to facebook firefox or adobe flash player so yeah here i am writhing a mail.

when i remove n reinstall Adobe flash player 11.0.1.152 it once again works fine. till i close the browser or restart my computer then once again it doesnt work.

my curent version of Adobe flash player is 11.0.1.152  (atleast thats what the download page shows me)

i use firefox version 7.0.1 the 64bit

and im using Windows 7.  the 64bit system

so yeah im not sure if its related to adobe, firefox or just youtube. and im rly sick n tired of having to restart and redo everything again.

cya n hope to have a positive solution to my problem soon

    This topic has been closed for replies.

    9 replies

    D
    DonnaL5431
    New Participant
    November 17, 2011

    I have had the same problem with ALL versions of Flash!  I keep updating, switching browsers and eventually the same thing happens...freezes and crashes.  SO, I've been doing a work-around, since Adobe hasn't corrected the problems with Flash.  I keep a blank tab open, click "tools" and clear the cache (not cookies...just webpages visited).  AND I always delete older versions, as suggested by Adobe.

    I'm not a gamer, but I use Youtube all the time!  It's a pain to have to keep stopping and clearing the cache, but it's the only way I can watch videos! 

    NOW, there is a "Settings Manager" and WE are supposed to know whether it's okay to allow "third parties" to store data on our computer?! 

    I use CCleaner AFTER I clear my browser, so I know my computer is clear of junk.  I have an older computer, use XP, and am very careful as to cleaning and maintenance. 

    After downloading the new ll.1 "fix", all worked fine for a couple of days, then I started getting all these error messages.  I'm not a computer tech, so how the heck do I know what to do with these?  There are no options like "send to Adobe", "report messages", etc....just "stop" or "continue". 

    You NEED to be a computer tech these days to simply view email and play some videos on Youtube!  Why rush out upgrades, when it seems to this average user, that since Flash Player just keeps on crashing, there is some problem with Flash...period. 

    My question is can I set Adobe Flash Manager to NOT allow third parties to store data on my computer, and will Youtube videos and others still work?  I think the manager is a good idea, but my head is about to explode here, as how the heck is an average user supposed to KNOW how to SAFELY configure the settings??

    About time to clear my cache...can't even USE browser longer than an hour, without cleaning.  Something is most def wrong with Flash Player..period.  I hope Adobe doesn't just doesn't push out another "fix", and the same cycle of "run for awhile, then crash"..that we have ALL been experiencing (no matter what type of computer you have or which browser you are on!)

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    November 18, 2011

    For those running into crashes or BSOD's with Flash Player, please verify that you have the latest Flash Player, video drivers and audio drivers installed.  If crashes continue to occur, please see the following article that details the information we'll need to investigate further.  It also includes a link to bugbase.adobe.com where you can create a new bug report and attach your diagnostic files.

    How do I troubleshoot and report problems with Flash Player Video?

    Thanks,

    Chris

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    November 18, 2011

    In addition, the "How do I troubleshoot..." document references this, but please try disabling hardware acceleration to see if this makes any impact with your crashes.

    Chris

    G
    GmaLaLa
    New Participant
    November 17, 2011

    We went to www.cbs.com to watch our shows from Tuesday night.  Received error message there saying that cbs.com requires Adobe Flash version 9.0. We already had version 10+.  Clicked on the "load" link and received version 11+.  Rebooted browser.  Same problem.  Rebooted computer.  Same problem.  Tried IE9, Chrome, and Firefox.  Same problem.  This is ridiculous!

      J
      JoyceDiVi
      New Participant
      November 16, 2011

      Adobe developers please keep in mind that the majority of people that go into Facebook and Farmville are not computer programers!  I tried going into Farmville and instructed I "HAD TO" download Flash 11 and if I choose an older version they may not be secure.  I tried loading 9 and it won't load.    have been on a two day adventure installing and uninstalling software.  Since I really don't know what I am doing I will probably have to buy a new computer or pay an arm and a leg to get my system put back together properly.  I have Vista Home Addition... I just can't believe how difficult your programers have made this... Since there are a lot of them out of work, maybe you need to hire some new ones!

        A
        Anonymous
        October 27, 2011

        **update**

        10.3/10.2.159.1 had this problem too.

        **update**

        My computer got crash with the latest Flash Player 11.0.1.152 too.

        And there is no BSOD, just like the picture below.

        Last week, i can use Flash Media Encoder 3.2 broadcast video via justin.tv and watch it on my laptop, but when i "ＵＰＧＲＡＤＥ" to 11.0.1.152, everything is change.

        If i watch the video resolution as 1280x720, 1500+128kbps, my computer would crash in 5mins, if i watch resolution as 1280x1024, it would carsh in 3mins. But there is no problem with youtube videos. I can watch 720p and 1080p videos without any problem. I've tried turn off the function "hardware acc", it still crash.

        Maybe there is problem in latest version 11.0.1.152?

        Now i have to looking for older version on web cause there is no offical download on Adobe.com. My laptop is now using Flash Player 10.0.32.18 found on web, and it can play over 20mins the videos i can't watch with 11.0.1.152.

        Hardware: HP TX2506

        Windows 7 x64

        CCC: 9.7

        Display driver: 8.632.0.0 (HP.com site latest version)

        Browsers: IE8.0 (crashed) / Opera 11.52 (crashed) / Chrome (crashed)

        K
        kaotiken
        New Participant
        October 28, 2011

        kind of similar issue here, any 11.x version makes youtube vids make my whole screen go black and there is nothing i can do but reset my PC, happens with FF or IE.

        Pretty sure I tried 10.x version and had some success then it apparently auto updated itself to 11.x and same problem again.

        Can't remember exactly but same thing may have happened with 10.x version.

        im 99% sure it only happens with youtube vids... just really really frustrating when a godamn mobile phone can watch youtube vids but my rig can't.

        W
        Wimmo28
        Participating Frequently
        October 26, 2011

        For what it's worth I have the same problem. Load & install for Firefox & IE and both run You Tube successfully. Then after closing down / rebooting they fail to run !

        Both programmes are still evident on computer but have somehow been damaged !!

        Help is obviously needed here !

        Mike

        C
        crea7or
        New Participant
        October 25, 2011

        Crashes too ;( It's very disappointing. Bluescreen while playing video. Youtube, dailymotion e.t.c.

        M
        mk9800
        New Participant
        October 26, 2011

        I'm getting this same shutdown screen at random times on Youtube.  (Still not sure what's triggering it yet.)

        Using Win Xp Mce Sp3.  Explorer 8. Flash player 11.01.152

        Hitomi, I did save the memory dump after last crash.

        Please LMK if you need.

        thanks

        P
        pkasedona1
        New Participant
        October 21, 2011

        Similiar problem here: Windows 7 64 bit, Flash crashes on Chrome, Firefox, and IE all the time.  Like every 5-10 minutes while playing Facebook games. All my browsers and my Flash are the latest versions.

        J
        JoCGar
        New Participant
        October 19, 2011

        I'm having the exact same probelm too.

        hkudo
        hkudo
        Inspiring
        October 17, 2011

        Can you try to see if IE and/or Chrome works fine or have same issue? That info help to see the next step.

        thanks,

        Hitomi

        V
        VikeyevAuthor
        New Participant
        October 18, 2011

        alrighty i have taken a look with the IE and the chrome.

        i dont know which version my IE is becouse i never use it.

        the IE says there is No adore flash player installed at all.

        even though i have one installed....

        as for chrome. i had to download this one so tis the latest version but here it seems to work just fine.

        the videos load properly so nothing wrong with that.

        PS:

        your name is rly Hitomi?! omg!! <3

        hkudo
        hkudo
        Inspiring
        October 18, 2011

        IE require different plug-in (Active-X) so please install it from IE by going to http://get.adobe.com/flashplayer/ .

        If you don't mind, we would look into your FF crash log. Right after you get a FF crash and before sending report to Mozilla, can you copy crash log from:

        C:\Users\<your account>\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending

        Please check file created time to guess which one is for most recent crash. The file extention should be  *.dmp.

        thanks,

        Hitomi

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