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A
Anonymous
May 12, 2015
Answered

Adobe Flash Player 32-bit/64-bit Plugin 17.0.0.188 download issue for SCUP

  • May 12, 2015
  • 9 replies
  • 8474 views

I'm getting download failed when trying to download Adobe Flash Player 32-bit/64-bit Plugin 17.0.0.188 and Adobe Flash Player 32-bit/64-bit ActiveX 17.0.0.188 to my SCUP server.

PublishItem: Successfully retrieved content for software update 'Adobe Flash Player 32-bit/64-bit ActiveX 17.0.0.188 (UpdateId:'dc3d262e-f15f-40b2-8436-ff43fb0cb0dd' Vendor:'Adobe Systems, Inc.' Product:'Adobe Flash Player')' to local file: C:\Users\<username>\AppData\Local\Temp\\gsd3kesd.fki\install_flash_player_17_active_x.msiUpdates Publisher5/12/2015 12:49:48 PM12 (0x000C)
PublishItem: --- Digest verification failed on content for software update 'Adobe Flash Player 32-bit/64-bit ActiveX 17.0.0.188 (UpdateId:'dc3d262e-f15f-40b2-8436-ff43fb0cb0dd' Vendor:'Adobe Systems, Inc.' Product:'Adobe Flash Player')'.Updates Publisher5/12/2015 12:49:48 PM12 (0x000C)
PublishItem: --- Publish of software update 'Adobe Flash Player 32-bit/64-bit ActiveX 17.0.0.188 (UpdateId:'dc3d262e-f15f-40b2-8436-ff43fb0cb0dd' Vendor:'Adobe Systems, Inc.' Product:'Adobe Flash Player')' has FAILED.Updates Publisher5/12/2015 12:49:48 PM12 (0x000C)
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Correct answer

I just tried going back and loading with IE as I had done originally.

Except this time IT WORKED!!!

You guys must have changed something.

Thank you for all your help!

9 replies

A
Anonymous
Correct answer
May 16, 2015

I just tried going back and loading with IE as I had done originally.

Except this time IT WORKED!!!

You guys must have changed something.

Thank you for all your help!

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 16, 2015

Great.  Glad to hear it's downloading for you now.

--

Maria

A
Anonymous
May 16, 2015

Am I using the right link?

The link path includes "latest". Is "latest" set to the wrong rev?

Is there a specific 17.0.0.188 link to download from?

A
Anonymous
May 16, 2015

I just tried using Firefox to download the IE ActiveX and still no luck.

I still have:

ActiveX version 17.0.0.169

NPAPI version  17.0.0.188

The link I used is:

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

A
Anonymous
May 15, 2015

Its still NOT working for me.

I just get 169 for IE.

Any ideas - what to do?

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 15, 2015

You stated earlier you were getting 188 using Firefox.  Are you using Firefox to download from this URL or IE?  If IE, please try with Firefox.

--

Maria

A
Anonymous
May 15, 2015

Does this link have the 17.0.0.188?

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 15, 2015

Hi richards99422353


Yes, the new files were pushed to all download URLs.

--

Maria

A
Anonymous
May 15, 2015

Preserve Favorites website data - NOT CHECKED

A
Anonymous
May 15, 2015

I did clear the browser cache (IE) and even restarted Windows.

Still has 169.

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 15, 2015

Hi richards99422353,


Is the 'Preserver Favorites Website Data' check-box selected?

--

Maria

A
Anonymous
May 15, 2015

Still NOT working 17.0.0.188 on Windows 7 IE. Keeps downloading 169.

Did work for Firefox.

Located near Worcester Mass - if that helps.

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 15, 2015

Hi richards99422353,


Are you clearing browser cache on IE?  If so, in Internet Options > Browsing History > Delete Browsing History is the 'Preserve Favorites website data' check-box selected or not?

By default this check-box is selected.  When selected, IE may be preserving data from previous downloads and not actually downloading the new files especially since the URL is the same.

--

Maria

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 12, 2015

Hi MNovitsch,


Please don't post the same issue multiple times. It's unnecessary and creates confusion when the same topic/thread is forked.  I've deleted your other, duplicate post.

I'm looking into this issue and will post back shortly.

--

Maria

A
Anonymous
May 12, 2015

I'm sorry didn't realize I had created multiple posts. Thank you for looking into it.

_maria_
Community Manager
_maria_Community Manager
Community Manager
May 12, 2015

Hi MNovitsch,

I downloaded the SCUP catalog and the MSI installer and verified the digest value of the MSI installerer matches what's in the SCUP catalog (the output you posted indicates the digest verification failed).  It's possible when you downloaded the MSI installer that the previous version downloaded.  Sometimes it can take a bit of time for the new version to propagate throughout the system and I have seen other posts on the forum that some users were still getting the previous MSI version as recent as 30-40 minutes ago.  Please double-check that the MSI file downloaded is indeed the latest version (17.0.0.188), if not, please download the installers again.  If you continue to get the previous version, instead of the new, you may need to clear your browser/server cache to download the latest version.

--

Maria

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