Adobe Flash Player Auto Install downloads same file repeatedly after successful installation.

Report · Dec 13, 2012

Adobe Flash Player 11 Active X 11.5.502.135 was successfully installed and working in browser. Auto download continued to download and install same version repeatedly, at least every hour. Uninstall and re-install does not fix the problem. The previous version, 11.5.502.110 did the same thing.

PC with Windows 7 64bit. Browser: IE 9.0.12, 32 bit. Have temporarily uninstalled Flash Player to stop the auto downloads.

Report · Dec 19, 2012

I uninstalled FlashPlayer about a week ago so have not had a repeat problem (except not having FlashPlayer while web browsing). I will reinstall it from the Adobe Site and will clear my cache of temp internet files. Will see what happens.........

Report · Dec 19, 2012

This is also a reply to Chris and Michael,

Since Friday afternoon, I have had only one repeat (on Sunday morning) of the "User Account Control" popup. The popup acted just as Michael describes (and just as it did all last week and before). If it occurs again, I'll try to remember what I was doing that might have set it off and try to video it (and then try to figure out how to upload the video). But hopefully the situation will not arise: at least its frequency is way way down.

By the way, how do I "clear my cache"? Sounds like it may be a good thing to do in any case.

Report · Dec 19, 2012

For how to clear your cache go to: www.wikihow.com/Clear-Your-Browser's-Cache

Report · Dec 15, 2012

Sorry, I was gone from the office by the time I got this. We can pick it up on Monday when I'm back at that computer.

Report · Dec 14, 2012

Michael,

Any updates on your situation with FlashPlayer repeat downloads? Have you had any problems since you you stopped the FlashPlayerUpdateSvc ?

I still have not re-installed FlashPlayer. I am however getting Windows Security window popups at bottom of page when web browsing saying (this webpage wants to install FlashPlayer - can click on yes or no and choose run or save) - same security permission window that appears whenever you download an installation file.

Also, have you done a desktop session with Chris Campbell, Adobe Staff? I sent him an email a couple of hours ago, no response yet.

KNOB44

Report · Dec 14, 2012

Chris took a look on my PC yesterday. Apparently stopping the FlashPlayerUpdateSvc was not the answer. Mine said stopped but it actually isn't, it is still on auto and only runs for a second or so every couple hours to check for the update.

I wasn't having the issue when he was on my desktop, so he couldn't replicate it, but he does think he's narrowed it down to the browser, and specific only to some sites. The ones I use most frequently are bloomberg.com, nytimes.com, ft.com, economist.com, and espn.com so the suspicion is that it is one of those for me -- most likely bloomberg.com (there could be others that cause the problem for other users).

MT

Report · Dec 14, 2012

Thanks for update.

I seem to be having the problem on most, if not all, of the many websites I use. When I had the Flash Player installed I was getting update prompts from Adobe Flash almost every half hour or so.

Report · Dec 13, 2012

I'm having the same problem as Al N. After hours of messing with the various trouble shooting tips on adobe's website (only to verify a successful install of the latest version), I tried the on line chat. Their suggestion was either to go to this forum ("where an alternative solution has been found") or call and pay $39.

Hope the bug report, and the fact this seems a fairly widespread problem, will lead to a solution.

Report · Dec 14, 2012

Hi, sorry but I have been away from my computer for the past 30 hours or so.

In the meantime, the problem of repeated prompts asking if I wanted to "allow the following program [Adobe Flash Player] to make changes to this computer" [which led to further prompts that wanted me to install AFP, even though I had verified I had just installed the latest version successfully] seems to have disappeared.

Shortly before I had to leave the computer yesterday, I did something that might be relevant. In addition to the prompt about Adobe Flash wanting to make changes, every time I changed a website, or even a page in a given website, I got a prompt saying something on the lines of "the website wants you to let AFP run". The choices were "no" "yes" or "allow for all sites "[maybe not the exact wording, but close].

If I said no, the prompt repeated with every change of page. If I said yes, I think the problem went away on that particular site. I had resisted "allow for all sites". Just before I had to leave I gave up and clicked on "allow for all sites". Now that I am back, I do not see any evidence that the prompt about AFP wanting to make changes has reappeared. Not sure if allowing AFP to run on all sites had anything to do with this, but thought I should mention this in case it is helpful.

Of course, the problem may reappear as soon as I click on "post". I hope not, but will let you know if it does.

Report · Dec 15, 2012

Reply to Posting 24: J3133q

My FlashPlayer situation is similar to yours except that I uninstalled FlashPlayer on Wed and have not reinstalled it. Please see my Posting 26 for a description of what I am now experiencing in IE.

Please let me know if clicking on "allow for all sites" has resolved your repeat FlashUpdate prompts from Adobe. If so, I will try it after I reinstall FlashPlayer from the Adobe site. So far I have never seen the option to "allow for all sites". But that may be because FlashPlayer is not installed on my PC.

Thanks

Report · Dec 15, 2012

For whatever it is worth in this discussion, I am no longer receiving the following popup (near the bottom of the screen):

"This webpage wants to run the following add-on: Adobe Flash Player from Adobe Systems Incorporated." I received this message way back when just after I'd uninstalled Adobe Flash Player and Adobe Acrobat Reader. I assumed that the web site I was using needed Adobe Flash Player in order to perform some function. I clicked "Allow for all websites," and have not received this message since.

The popup message that I DO continue to receive (every ten or fifteen minutes) is as follows (it pops up right in the middle of the screen, and I am not able to ignore it or to perform any other functions until I've clicked Yes or No):

"User Account Control" (appears in heading block in the message window). Message: "Do you want to allow the following program to make changes to this computer? Program name: Adobe Flash Player Verified publisher: Adobe Systems Incorporated File origin: Downloaded from the Internet" This is followed by buttons captioned "Yes" and "No."

The internet websites which start up when I start IE9 (and which I usually leave up and running) are: Facebook, Yahoo, Google Mail, New York Times, Washington Post.

Report · Dec 15, 2012

Reply to Posting 24 (J3133q) and Posting 29 (Al N)

Apparently clicking on "Allow for all sites" doesn't fix our issue - AdobeFlashPlayer contines to automatically download and prompt repeatedly for installation when the same build is already installed.

Report · Dec 15, 2012

Reply to Al N and KNOB44,

Like Al N I was getting two different types of popups:

one was the "User Account Control" popup, (which at least every hour ( and often more frequently) prompted me to install AFP, even though I had verfied on adobe's website that the latest version was installed and running); the other was the "This webpage wants to run ..." popup (with 3 choices: "allow for this website"; "allow for all websites", and "don't allow", (and an "X" to cancel) which appeared every time I changed sites or even pages of the same site.unless I clicked on "allow for this website".

Sometime yesterday afternoon, when I was getting both these popups, out of frustration I clicked on "allow for all websites". As Al N notes, of course this stops the "this website wants to run.." popup. But I have not gotten the ""User Account Control" popup since then either. However, based on KNOB44's experience, this seems to be just a coincidence, not a real fix. Still no recurrance of either popup though.

Report · Dec 15, 2012

To J3133q: Good for you, glad to hear that you are not getting any popup messages. I continue to get the User Account Control over and over again. I hope that Adobe will be able to resolve this.

Report · Dec 16, 2012

I wrote too soon. The "User Account Control" popup is back. Maybe it was on vacation from Friday afternoon until now? So I am still looking for a fix to this annoying (and unnecessary) prompt.