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nikokabes2008
nikokabes2008
Known Participant
January 17, 2016
Question

Adobe Flash Player Installation on Windows 7 - 64 Bit

  • January 17, 2016
  • 1 reply
  • 19204 views

I can not get Adobe Flash Player to install I have

Verified my Windows is 64 bit  - Changed the ActivX controls to the proper settings as listed

Shut down the Internet Explorer prior to installation

Downloaded & saved the file from Adobe

Nothing works  It installs to 66% and stops  Says it can not install and the Finish Button is there

What can I do Thank You

    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    January 18, 2016

    Hi,

    Please review the FAQ Where do I find the Flash Player installation log on Windows? and provide all 3 of the log files.  Since this is a 64-bit OS, provide the FlashInstall.log file from the System32 and SysWOW64 directories.  Upload the files to cloud.acrobat.com using the instructions How to share a document or some other file sharing service of your choice.

    Do you have anti-virus software installed?  If so, which one?

    Thank you.

    --

    Maria

    nikokabes2008
    nikokabes2008Author
    Known Participant
    January 18, 2016

    I do not have a Macromed file in Windows  

    nikokabes2008
    nikokabes2008Author
    Known Participant
    January 22, 2016

    It always worked in Firefox


    Are we done  It still does not load/work in Internet Explorer

    and please give the proper Active X Control settings

    I changed them all and do not know what they are suppose to be

    Thank You Terry

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