Adobe Flash Player Plugin Not Working Right With Windows 10

Forum|Forum|9 years ago
July 28, 2016
3 replies
5590 views

Operating system version: Windows 10

Web browser version: Google Chrome 52.0.2743.82 m (64-bit)

Flash Player version: 22.0.0.209

Every time I go to these specific websites that I always go to to watch videos, the flash player plugin sees not to be working right. When I click the video, it shows on the screen saying "flash plugin fail to plug in" and then it goes straight to the video. The website where i watch the videos is www.perk.tv.com

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D

darodericks62212847Author

Known Participant

In control panel where it say Flash Play (32-bit) I clicked there and went to the settings and it say this:

jeromiec83223024

Inspiring

For completeness, I replied offline, but I'm thinking that this is part of Chrome's plug-in power saver functionality.

The error message is generated by the content provider, and creates a sub-optimal experience, but it's something that they could clean up, and as far as I can tell, this is the intended behavior.

Carm01

Legend

Try to delete the following file(s)/folder as it has been know to cause errors ( if you get them ) while playing flash content:

c:\users\%username%\AppData\Local\Google\Chrome\User Data\PepperFlash

Best Regards

Please be sure to mark my post here helpful or answered if I assisted you

Thanks

jeromiec83223024

Inspiring

I'm not comfortable with this guidance, nor do I think the Chrome team would be thrilled by it. Because there are multiple installation vectors available (and used) by Chrome's update system, I'm not sure that deleting this specific folder consistently accomplishes what you want, or that it leaves the user in a reliable state for future updates. It might be benign, but unless it was tested rigorously to prove that, it seems like superstition.

If the goal here is to clean out things like LSOs and DRM licenses, people can do that from within Chrome:

Menu > Settings > Clear Browsing Data

Check Content Licenses and Cookies and other site and plugin data

If that doesn't get it done, removing and reinstalling Chrome is probably a better choice. What we specifically want to avoid, is the risk of putting the user in a state where automatic updates no longer get applied consistently from all vectors. I'd much rather see us advise the user to sync their settings to their Google account, and then do a complete uninstall/reinstall. This will preserve the things that matter for the user experience in the browser, and we don't have to worry about them being unprotected in the future because an update failed.

D

darodericks62212847Author

Known Participant

My System type is 64-bit operating system, x64-based processor. But the thing is when I went to control panel and I found that my flash player is 32-bit. Could that be the problem?

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