Skip to main content
A
Anonymous
March 3, 2017
Question

Adobe Flash Player problem

  • March 3, 2017
  • 2 replies
  • 6794 views

Lately in the corner of my google chrome ive been seeing this puzzle piece sayin that adobe flash player is blocked(although i can still see videos) and on the chrome://plugins site where the adobe flash player is there is no enable or disable button that i can click and the box next to where it says to always allow the player to work is checked. On the flash player settings manager it is saying:

NPAPI Plug-in Version: not installed

PPAPI plug-in Version: 24.0.0.221

my question is how do i install the one that says its not installed? the NPAPI plug-in Version.

    This topic has been closed for replies.

    2 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    March 3, 2017

    Hi Tanya31 ,

    The NPAPI plugin is for Firefox and other NPAPI plugin based browsers (e.g. Safari)  If you do not use Firefox or Safari there is no reason to install the NPAPI plugin as it will do nothing for you.

    What version of Google Chrome do you have?  What operating system, including version, is this on?

    --

    Maria

    A
    Anonymous
    March 3, 2017

    I go to the help part of google chrome to see the version and it says that its up to date.

    It says: Version 56.0.2924.87 (64-bit)

    I am also using windows 10.

    I just dont understand why that puzzle piece is comin up in the corner of the address bar but the videos and stuff still do work and when I go to the adobe player site it says that its been disabled but when i go to the chrome://plugins page where the player is located there is no "enable" or "disable" button at all and the box where it says to always allow it to run is check marked.

                         

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    March 3, 2017

    Looks like we need to update the screenshots on the Enable Flash Player for Google Chrome  page since Google removed the 'enable/disable' text from that page.  It now only has the 'Always allowed to run' checkbox:

    Please try the following:

    1. In Chrome, navigate to chrome://settings/content
    2. scroll down to the Flash Player section
    3. Select the Allow sites to run radio button
    4. Click Done button and refresh Chrome
    5. Does Flash content display?

    Alternatively, at step 3, you can manage Flash content per domain/site:

    1. Click the Manage exceptions... button
    2. In the Flash exceptions window, enter the domain (e.g. adobe.com) and select Allow from the drop-down menu.
    3. Click Done button
    4. Click Done button in the Content Settings page
    5. Refresh Chrome
    6. Does Flash content display?

    If you're not using FIrefox, or any other NPAPI-based browser there is no need to install the NPAPI plugin as it won't be used at all.

    divya010193
    Adobe Employee
    divya010193
    Adobe Employee
    March 3, 2017

    Hi,

    Go to Adobe Flash Player Install for all versions

    select the operating system form the drop down list.

    Next you may select the "version" i.e NPAPI from the next drop down list.

    Download and install.

    Thanks!

    A
    Anonymous
    March 3, 2017

    do i still click the Npapi? cause thats sayin for firefox and im using google chrome not firefox.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices