Adobe Flash player, shockwave just doesn't work.

[kerine21631264]

For flash player,

I'm using chrome and firefox, somehow flash player just won't work

I checked the flash player is installed, and can see the animation at no. 5

https://helpx.adobe.com/flash-player.html

But when I tries to view a video from cbs site, it says "Please install Adobe Flash Player to view this video"

And also there's a game I wanted to play on my computer(not browser), and it tells me "Adobe Flash Player or an HTML5 supported browser is required for video playblack. Get the latest Flash Player..."

'

I checked my chrome and firefox plugins, both are enabled and always allowed to run. Yet why this problem persists?

Also note that this is a new laptop.

For shockwave,

I checked this site:

Adobe - Test Adobe Shockwave Player

Somehow it worked for firefox but not chrome?

[Shashank_]

Can you please type chrome://plugins in chrome browser and share us the Flash Player Version and type which will be under Adobe Flash Player.

[kerine21631264]

I'll just copy and paste the whole thing.

Adobe Flash Player (2 files) - Version: 17.0.0.169

Shockwave Flash 17.0 r0

Name:

Shockwave Flash

Description:

Shockwave Flash 17.0 r0

Version:

17.0.0.169

Location:

C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\PepperFlash\pepflashplayer.dll

Type:

PPAPI (out-of-process)

Disable

MIME types:

MIME type Description File extensions application/x-shockwave-flash Shockwave Flash .swf application/futuresplash FutureSplash Player .spl

Name:

Shockwave Flash

Description:

Shockwave Flash 17.0 r0 Debug

Version:

17.0.0.169

Location:

C:\Windows\system32\Macromed\Flash\pepflashplayer32_17_0_0_169.dll

Type:

PPAPI (out-of-process)

Disable

MIME types:

MIME type Description File extensions application/x-shockwave-flash Shockwave Flash .swf application/futuresplash Shockwave Flash .spl

Disable Always allowed to run

[kerine21631264]

And the always allowed to run is ticked by the way.

[Shashank_]

Can you please disable Shockwave Flash 17.0 r0 Debug and relaunch the browser.  Can you specify Chrome browser version . For that you need to enter chrome:/// in url and click enter.

[kerine21631264]

I tried what you said, but it didn't work.

Google Chrome: 42.0.2311.90 (Official Build) m (32-bit)

Revision: 5d28207cac889976c94107da36f69ae01ff0223e-refs/branch-heads/2311_82@{#2}

[Shashank_]

Please scan your system with some antivirus. You can try uninstalling the flash player Uninstall Flash Player | Windows and then reinstall the flash player from get.adobe.com/flashplayer.

Chrome browser have built in flash player and they present at "C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\PepperFlash\pepflashplayer.dll" as you specified .

[kerine21631264]

What should I do with the chrome built in flash?

I delete the file pepflashplayer, close and re-open chrome, but it's still there when I checked:

https://helpx.adobe.com/flash-player.html

[Shashank_]

You don't need to do anything with chrome built in flash. You have to uninstall Uninstall Flash Player | Windows , steps are given at specified link.

[kerine21631264]

I've done all the steps, un-installed them. I went to https://get2.adobe.com/flashplayer/ which tell me that Your Google Chrome browser already includes Adobe® Flash® Player built-in. Google Chrome will automatically update when new versions of Flash Player are available.

So which should I install?

[Shashank_]

Please use other browser like firefox to open get.adobe.com/flashplayer. Please try cbs site on chrome and check whether its working now.

[kerine21631264]

Installed firebox flash player. Still didn't work.

My desktop game is still not working too..

spybot, malwarebytes, microsoft essentials.. Done everything.

[jeromiec83223024]

Are you using any ad-blocking or anti-tracking plugins?

[kerine21631264]

Nope.

[jeromiec83223024]

If you're still stuck, I'd recommend just doing a clean install of Chrome.  I don't see anything obviously broken, but the Chrome install might be damaged. 

Flash Player is a built-in component of Chrome, so there's not really a lot that would normally go wrong.