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November 19, 2017
Answered

Adobe Flash Player stays white screen and does not install.

  • November 19, 2017
  • 2 replies
  • 7655 views

Appeared for me to update the flash player, when I download and try to install it gets that white screen and does not exit, and when I close this window the installation application is automatically deleted from the computer. Can anyone help me to solve?

    This topic has been closed for replies.
    Correct answer _maria_

    Please do the following:

    1. Right-click on the installer file and select Properties
    2. In the General tab click the Unblock button
    3. Click Apply
    4. Click OK to close the window
    5. Double-click on the installer file to launch the installer

    2 replies

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    November 27, 2017

    Please do the following:

    1. Right-click on the installer file and select Properties
    2. In the General tab click the Unblock button
    3. Click Apply
    4. Click OK to close the window
    5. Double-click on the installer file to launch the installer
    jeromiec83223024
    Community Manager
    Community Manager
    November 23, 2017

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

    Links to the offline installers are at the bottom of the guide.