Copy link to clipboard
Copied
I tried downloading Adobe Flash Player version 23.0.0.162 but it gets stuck on the "installation will begin shortly..." screen and after 5 min it says " Application initialization error " . I am running Windows 10 (64-bit). I want to download Adobe Flash Player with Mozilla Firefox.
Copy link to clipboard
Copied
Hi,
I'll need to get the online installer log files to troubleshoot the error. The log files, Adobe_ADM.log and Adobe_GDE.log are saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs. Upload both files to cloud.acrobat.com/send using the instructions How to share a document . Post the link to the uploaded files in your reply.
As an alternative, you can try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section, however, please do provide the online installer log files so that we can troubleshoot the failure.
Thank you.
--
Maria