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hollyn73509449
Participant
March 31, 2015
Answered

After a mac update; flash player asked to be installed. Install successful but application will not work.

  • March 31, 2015
  • 1 reply
  • 444 views

Hello,

After a Mac update, flash player (along with silverlight) asked to be installed when I tried to watch video content or play games.  I installed flash player and it reports being successful and appears in my applications.  However, I cannot watch videos or play games, every time I am asked to install flash player again and again and again.  I suspect this has something to do with plugins but I am not sure.  I have un-installed the program and reinstalled but it still will not work.  I check my security settings and it does allow plugins.  I erased my temporary internet files.  I don't know what else to do.  Any help would be appreciated!  This is incredibly frustrating.  Thank you

This topic has been closed for replies.
Correct answer jeromiec83223024

In Safari, go to Preferences > Security

Make sure both Allow JavaScript and Allow Plugins are checked

Click Manage Websites

On the left, choose Adobe Flash Player, then make sure that Always Allow is selected.

Hopefully that helps.  While you're in here, do you see anything like AdBlock Pro, Ghostery, Privacy Badger, ScriptBlock, NoScript, etc in the list on the left?

1 reply

jeromiec83223024
jeromiec83223024
Inspiring
April 1, 2015

To give you any useful advice, I'm going to need to know more about your computer and browser:

https://forums.adobe.com/message/5249945#5249945

Also, do you have any ad-blockers or anti-tracking plugins installed?

H
hollyn73509449Author
Participant
April 2, 2015

Thank you for responding! I am using a macbook pro 2011, 2.2ghz, intel

core i7, 16gb - version 10.9.5. I have not intentionally installed any ad

blocking software; intact I am inundated with it most times. My online

school work required that I disable pop up blockers and all was well until

an update a few weeks ago for both security and operating system. To the

best of my knowledge I am allowing pop ups and plugins but this may be

where the trouble is. I am unsure, honestly of what security is running

besides what I find in the system preference/security tab. Thank you again

for responding and any help is most appreciated.

Holly Norman

On Wed, Apr 1, 2015 at 5:47 PM, Jeromie Clark <forums_noreply@adobe.com>

jeromiec83223024
jeromiec83223024Correct answer
Inspiring
April 2, 2015

In Safari, go to Preferences > Security

Make sure both Allow JavaScript and Allow Plugins are checked

Click Manage Websites

On the left, choose Adobe Flash Player, then make sure that Always Allow is selected.

Hopefully that helps.  While you're in here, do you see anything like AdBlock Pro, Ghostery, Privacy Badger, ScriptBlock, NoScript, etc in the list on the left?

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