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A
Anonymous
March 30, 2012
Question

After update to 11.2.202.228 mz USB 1.1 web cam stop working

  • March 30, 2012
  • 8 replies
  • 15760 views

Hi,

I have a camera from MediaTech company, it is written on it MT400 and serial number 2604050599. Before latest update it works, after install newest version of Flash Player it stop working. I tested it on http://testmycam.com as one of Adobe employee advices on forum but I have only black rectangle. On top left corner of this rectangle it is written Camera: USB PC Camera (SN9C 102) , FPS 10. I disabled Hardware acceleration but problem remains. 

As I remember this camera is USB 1.1. Does new Flash Version support USB 1.1?

I have checked on Device Manager on my Windows XP Home Edition 2002 Version with SP3 device driver version it is written:

Manufacturer : Sonix

Driver date: 2004-04-02 (I can't find newer drivers on web )

Driver version: 4.6.6.1

Is it bug or Flash Player stops supporting such devices?

Regards

    This topic has been closed for replies.

    8 replies

    A
    Anonymous
    June 12, 2012

    Hi,

    today I update Flash Player install to new release 11,3,300,257, but  problem with my camera which I specified in start of this thread doesn't work. On one of betas problem was partially resolved because I saw images, it looks like only 2 frames per second but something start to work. Unfortunately, as I say even this little solution doesn't work in last release

    N
    newtriks
    Inspiring
    April 13, 2012

    Is there any update whatsover on this bug? I cannot believe such a huge regressive bug could manifest itself in video of all things for Flash. My client is going up the wall on this as all their DV cameras now no longer working? Is there a patch fix out there Adobe?

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    April 13, 2012

    This bug is still under investigation.  We're having a problem reproducing it, so if you have a moment, please head over to the bug report and let us know what equipment you're using. 

    I've personally tried using a Lifecam Cinema, Sony DV firewire camcorder (trv900), Logitech pro 9000, Logitech Quickcam Ultra Vision, Apple built in iSight, and a Microsoft xbox live vision.  All tests were done with IE 9 and Chrome using 12.2.202.228 on Win 7x64.

    Webcam is not working with Flash Player 11.2.202.228

    N
    Nodster
    Participating Frequently
    April 14, 2012

    Chris can you link any MacOSX Bug ids for people having problems with camera sources, I tried cam twist as a workaround however this is also not listed as a camera source in the latest versions of flash - very frustrating, updaded to the recent new version of flash and no change. Flash Media Live Encoder seems to be the best workaround. Have found discussions of this problem over the past 12 months but no links to adobe bug reports. My hardware details:

    FireWire:

        FireWire Bus:

          Maximum Speed: Up to 400 Mb/sec

            GR-DV4000:

              Manufacturer: JVC

              Model: 0x50080

              GUID: 0x8088050403195B

              Maximum Speed: Up to 100 Mb/sec

              Connection Speed: Up to 100 Mb/sec

              Sub-units:

                GR-DV4000 Unit:

                  Unit Software Version: 0x10001

                  Unit Spec ID: 0xA02D

    J
    JessicaUK
    Participant
    April 4, 2012

    Hi,

    I have been trawling through the forums regarding the latest version 11.2.202.228 and its failure to support certain webcams. I have sent a bug report and simply have got nowhere. What I can work out he problem has been about for ~ two days (may be more but based upon posts). As far as I can work out Adobe have put no formal solution forward. One simple solution is to provide the previous version of AFP (and plugins) for IE and other browsers. Perhaps there may be a slight security risk (that can be in the small print in the download procedure). Also, my version seems to have been auto-updated to this standard, so I would serious question the auto-update as being recommended. Finally, my thoughts go out to all those people who have taken their kit to PC repairs or called in support to resolve this issue.

    It appears that Adobe need to step-up!

    Jess

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    April 5, 2012

    Found the bug numbers.  If you have a minute, please visit the following bugs and vote/comment:

    Webcam is not working with Flash Player 11.2.202.228

    AFP does not support webcam broadcast

    Webcam startup

    I'll investigate further internally

    G
    Gadi_Srebnik
    Participant
    April 10, 2012

    Can I offer my application clients specificly to re-install 11.1 version, is there a link I can send them?

    M
    Messer Woland
    Participant
    April 4, 2012

    Hi,
    after updating my webcam (Creative Live cam HD) works. WebcamMax stopped working. I received an error "Could not find a webcam"

    Mike

    J
    johnt613
    Participant
    April 4, 2012

    I have cheked 2 webcams with 2 versions of Flash player and I have the same problems on testmycam.com on both windows 7 32 bits and 64 bits :

    -     Flash Player 11.2.202.228 is not working with my Microsoft Lifecam VX 1000

    -     Flash Player 11.2.202.228 is working with my Microsoft Lifecam VX 3000

    -     Flash Player 11.1.102.63   is working with my Microsoft Lifecam VX 1000

    -     Flash Player 11.1.102.63  is working with my Microsoft Lifecam VX 3000 

    It seems to be a problem with old webcams and the new version of Flash Player.

    Has someone have a solution?

    Thanks,

    Z
    zebulon303
    Participant
    April 1, 2012

    I confirm, same problem here. I tried an older version 10.3, and it's working again.

    I use a Microsoft Lifecam VX-1000.

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    April 2, 2012

    Could you please open a new bug report on this over at bugbase.adobe.com?  Please include your OS, browser, webcam model and driver, and last known working version of Flash Player if possible. 

    Please post back with the URL so that others affected can add their comments and votes.

    Thanks,

    Chris

    N
    Nodster
    Participating Frequently
    March 31, 2012

    Ah my iSight is fine, the video is displayed after choosing allow which pops up / respects settings for testwebcam.com and other sites. However right click settings > webcam > camera options only includes the iSight and not the firewire camera which had previously appeared in the previous version of flash. This happens in chrome, firefox and safari. I should probably open a seperate thread, the trigger for the issue appeared to be similar, however the presentation may be significant.

    A
    Anonymous
    March 31, 2012

    I pressed Allow, before pressing Allow background was grey, after Allow

    it gets black. I see the name of this camera on list. I also try another

    camera from Logitech (I can't remember what name was it, but one of the

    newest) and everything works which suggest it is strictly related with

    this specific camera which I'm using.

    Regards

    W dniu 2012-03-31 08:39, Nodster pisze:

    >

    Re: After update to 11.2.202.228 mz USB 1.1 web cam stop working

    created by Nodster <http://forums.adobe.com/people/Nodster> in /Using

    Flash Player/ - View the full discussion

    <http://forums.adobe.com/message/4304094#4304094

    N
    Nodster
    Participating Frequently
    March 31, 2012

    Does your camera work with local software such as skype?

    N
    Nodster
    Participating Frequently
    March 30, 2012

    Also having the same problem with a firewwire camera on MacOSX - was working fine before the update and whilst it is found on iChat/FlashMediaEncoder the camera is no longer an option in the camera settings drop down.

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    March 30, 2012

    Thank you for the report.  I just tried this out on 10.7.2 with a logitech usb camera and the built in iSight but both cameras appeared in my Flash settings dropdown and worked properly at testwebcam.com with the latest Firefox.  I tried again on Win7x64 and XP using IE 9 and 8, but testwebcam.com worked again with the logitech webcam.

    What do you see when you right click the black square where the video should be displayed.  Select "Settings", then click the webcam tab.  Is the setting "Allow" or "Deny"?

    Chris

    N
    newtriks
    Inspiring
    April 14, 2012

    On OS X as @nodster states, it no longer lists the camera at in Camera devices [flash player settings]. The camera is detected in every other application on OS X including Flash media encoder.

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