Skip to main content
May 28, 2013
Question

Broken flash games, video players etc.

  • May 28, 2013
  • 1 reply
  • 997 views

A bunch of Flash apps I have been using broke completely or partially with the 11.7 Flash update. Some apps will not load or sound will not work or something. I have googled for solution and I have my video drivers up to date and I do not have KB2670838 update installed. Any suggestions? Where can I download an installer for a pre-11.7 version, so I can actually use Flash?

    This topic has been closed for replies.

    1 reply

    chris.campbell
    Community Manager
    Community Manager
    May 28, 2013

    This faq will walk you through the steps of reverting:

    How do I revert to a previous version of Flash Player?

    That said, we'd like to get more info from you.  If reverting to a previous version helps, please let us know.  If possible, we'd like to get URL's and some basic information (OS, browser, steps to reproduce) so we can investigate further.

    May 28, 2013

    I would rather get this version working or is it a known issue and tehre is no fix?

    May 28, 2013

    I guess that would depend on the problem.  Can you explain what you are seeing along with some basic system information (operating system, browser, Flash Player Version, URLs that cause the problem, etc.)


    There are several problems that I have noticed so far. My system is Windows 7 Home Premium 64 bit, my browser is Firefox 21, but I confirmed the same issues with Chrome and IE. The main and most annoying problem is that Youtube videos would skip randomly. I cannot provide a single URL, since the same video would play perfectly or skip. The way it happens is that I would load a video (usually HD version) that would say, for example, that it is 30 minutes long. And after 5 minutes it will abruptly end and the player will claim that the whole video is 5 minutes long. If I reload the page, the player will again say that the video is 30 minutes, but might abruptly end it at some other moment. Other problems I noticed are with Flash games. In particular, Candy Crash Saga doesn't load at all (loading stops at 30%) and You Don't Kow Jack doesn't function properly (doesn't load friend lists, doesn't allow playing daily free game).