Inspiring

Question

can't download Flash player

Forum|Forum|14 years ago
November 3, 2011
8 replies
34239 views

nothing happens when click on "download" here..

http://get.adobe.com/flashplayer/

player installer does NOT get downloaded

(and there's a JavaScript error on this page...)

Adobe is not aware of this problem???????

would appreciate some help..

thank you.,.

Download install

This topic has been closed for replies.

T

TOMMICMAC

Participant

OPERATING SYSTEM IS, 32 BIT EDITION, ON INTERNET EXPLORER, WANT ADOBE FLASH PLAYER FOR TO SEE VIDEOS

A

Anonymous

TOMMICMAC wrote:
OPERATING SYSTEM IS, 32 BIT EDITION, ON INTERNET EXPLORER, WANT ADOBE FLASH PLAYER FOR TO SEE VIDEOS

32 bit edition of what exactly? Windows 7, Windows Vista, Windows XP, Windows 2000?

Also, which edition of Internet Explorer? Is it 6, 7, 8 or what?

Do you have Flash installed at all at the moment? If so which version? Go to: http://www.adobe.com/software/flash/about/

if you don't have it, or even if you do, what happens exactly when you attempt to install it or update it?

A

Anonymous

Vista, 64 bit laptop with Google Chrome, Windows Mail and Internet Explorer 8.

I had originally said Vista, but a check of my IE properties showed 8. (Yes, a little knowledge is a dangerous thing) Somewhere along the line I must have replaced Vista with IE 8.

I do not have Flash installed now since I have repeatedly installed and uninstalled it to update it. Every time I bring up a YouTube window, it is black with the message that I must upgrade to see a video. I do that, it installs it and says I'm now running Adobe Flash but still the same black screen comes up with the same "must upgrade" message.

I did this repeatedly all day yesterday because I need to access YouTube on a regular basis.

Does this help us?

Bill

A

Anonymous

Even though Adobe tells me I'm now running Flash and it shows up under control panel/ programs.

, I still get that black Youtube screen telling me I need to upgrade. This had gone on all day, multiple times.

M

maya90Author

Inspiring

ok, finally got this to work.. (why does it default to installing google toolbar??? I hate it when you download something and it surreptitiously downloads something else

THEY NEED TO TURN THIS OFF... if I want google toolbar I know where to get it.. thank you very much...

(I stopped installation in the middle when I realized, downloaded again... this is LOUSY USABILITY, to install sutff in people's machines they haven't asked for... ( you don't always realize at first that option is turned on -- and that's precisely what they count on -- is google paying Adobe for this????)

pwillener

Legend

Alternate installer download from the FAQ: http://forums.adobe.com/thread/909550

L

lslockler

Participant

Same here. Vista/IE9. Keep trying to open email attachments needing Flash only to be told I need to load it. I uninstall it (which is the current version), and then download the lastest from the Adobe site. Adobe window says Flash installed and playing. I then reopen IE9 and the email. Clicking on the the attachment again brings up the note that Flash is not installed, and that I need to install it. Have gone through this process Multiple times, including disabling virus sw during the download and install. This is true of multiple emails w/attachments needing Flash.

Any advice, any one?

D

Derzoom

Participant

I also can not seem to download a Flash Player. I am using IE9 on a Vista machine. Every time I try an install it takes me to the page for the 11.0.1 which states not available for Vista. How do I get a flash player, please help with any suggestions.

Gautham_K

Participating Frequently

Derzoom,

Flash Player is available for Windows Vista 32 bit.

PFB the link which has the system requirements for the latest version of Flash Player:

http://www.adobe.com/products/flashplayer/tech-specs.html

Also, you can use http://get.adobe.com/flashplayer/download/ to get directly to the download page.

A

analogkidd

Participant

Same here. two different Win 7 boxes, multiple browser versions. I tried calling, but we all know how that went Adobe.

J

jon_sullivan_mindflash

Participant

We're having the same issues here...

Win 7 64-bit

Firefox / IE 8

Clicking the Download Now button refreshes and nothing happens.

Clicking the checkbox to avoid spamware installation (McAfee) causes a Javascript error

$A is not a function [Break On This Error] return __method.apply(null, [this].concat($A(arguments))); prototype.js (line 246)

Also... noticed I'm getting (301 Moved Permanently) Status back from

GET /flashplayer/download/ 301

GET /flashplayer/ 301

We need this page to work for our clients to be able to use our Flex application. Urgency is important here. Thanks!

A

Anonymous

jon.sullivan.mindflash wrote:
We're having the same issues here...
Win 7 64-bit
Firefox / IE 8
Clicking the Download Now button refreshes and nothing happens.
Clicking the checkbox to avoid spamware installation (McAfee) causes a Javascript error

Adobe earns commission from McAfee if you install their app. That's the only reason it's there. It doesn't scan the file you're downloading.

Can you please do the following.

Disable McAfee (preferably uninstall it because it can conflct with your own security software) and any security applications you have installed. Most of these incorporate file scanners which spring into action as soon as you attempt to install an executable. This interferes with the uninstall/installation process and can corrupt the process. If using AVAST antivirus, right click the orange icon in the systray and choose to disable all shields for one hour.
Download the Flash uninstaller from here: http://kb2.adobe.com/cps/141/tn_14157.html Choose to Save it if you're using IE to download it with. Do not choose Run.
Close IE and run the uninstaller.
Reboot.
When the system reboots to the desktop, disable your AV and security apps once more.
In this link, scroll down to "Install in a firewall proxy server environment" and then download the x64 installer. If you use more than one browser, download both installers: http://kb2.adobe.com/cps/191/tn_19166.html#main_Download_and_install_the_latest_Flash_Player_version
If using IE, choose Run to install immediately when downloading the ActiveX version, otherwise choose to Save the non-ActiveX installer for use on another browser. ActiveX is a Microsoft technology which only works with Internet Explorer. If you use another browser such as Firefox, Opera etc., then you need to use the non-ActiveX installer to install Flash on those browsers.

N.B. If after you successfully install Flash on IE and want to proceed with the installation on another browser, do not run the uninstaller again. If you do, it will uninstall it from IE as well and you'll be back where you started.

A

Anonymous

Hi I cant download the flash player and I dont think its because of any of the common reasons the others here seem to have.

I had version 10 and uninstalled it in the hope to get the new version, and as I expected it cant be downloaded and now Im left without none. The download starts, then it stops afer a few minutes adn a message pops up saying ''an error occured while downloading this file'' .

I use internet explorer and I dont seem to have any problems with Java. I mean I enabled it on the settings of the internet options. I uninstalled my antivirus a few weeks back in ordr to download something, so that can't be the problem either.

Please help.

M

maya90Author

Inspiring

am on Win7 32-bit.....

thank you..

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