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Cannot install adobe flash updates.

New Here ,
Nov 24, 2016 Nov 24, 2016

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I have a Mac and could not install updates .  I uninstalled the flash player and tried to reinstall flash player but that didn't work.  Please help.

I tried following instructions but nothing helped.  I could not find my original install download.

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Adobe Employee ,
Nov 24, 2016 Nov 24, 2016

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Hi,

You may try the offline installer. Follow these steps

1)Download the uninstaller from: Uninstall Flash Player for Mac OS

2) Open the page: Installation problems | Flash Player | Mac

Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI plugin (depending on the browser you are working on).

3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer.

If the problem persists, please write back to us.

Thanks!

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