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Cant Download Flash Player

Guest
Feb 20, 2017 Feb 20, 2017

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Dear Sirs

                 Hi I can't download flash player i have reset my password yet in the user name still comes on as denise hartle i changed it to [persinal info deleted by mod, forum policy] plus password and it just won't let me get in ?       Please Help ?

thank you denise

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correct answers 1 Correct answer

Adobe Employee , Feb 20, 2017 Feb 20, 2017

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and

...

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Adobe Employee ,
Feb 20, 2017 Feb 20, 2017

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Hi,

You may download your required plugin type from link Adobe Flash Player Install for all versions

Thanks!

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Adobe Employee ,
Feb 20, 2017 Feb 20, 2017

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

Thanks.

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Guest
Feb 22, 2017 Feb 22, 2017

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Dear Sirs

              Hi I Still Cant Download flash player getting fed up know the user name comes up as Denise Hartle And Should Be [moderator: Deleted personal information] i clear it and put my email in there with password and still don't let me in ???????

thank you denise

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Adobe Employee ,
Feb 22, 2017 Feb 22, 2017

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This is your system prompting for the user ID and password, NOT Flash Player.  The userid and password being prompted for is what you use to log into your system (assuming it has admin permissions).  It's NOT your Adobe ID.  Please see What userid & password do I need to install Flash Player? for more assistance.

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