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crashing

New Here ,
Dec 25, 2016 Dec 25, 2016

Over the last two updates in chrome shockwave has constantly been crashing in a game called battle Pirates. Can someone please look at this and fix whatever is causing it to crash.

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New Here ,
Apr 08, 2017 Apr 08, 2017

I don't know if this will help it shows a error when loading sometimes..don't know if it related to the crashes though..

error.jpg

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Adobe Employee ,
Apr 10, 2017 Apr 10, 2017

That's a runtime error, which indicates that the game is trying to set a value of a property on a textfield, but they didn't actually supply a value.  We explicitly test the language APIs to ensure that something like that shouldn't lead to a crash.

It's weird that those messages are displayed.  Are you running the debugger version of Flash Player?  Do you see a right-click menu option that says "Show Redraw Regions"?

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New Here ,
Apr 10, 2017 Apr 10, 2017

Yes i did download the debugger version..I was hoping that would somehow log any errors and that's all it showed and yes when i right click menu i have the option "show redraw regions" but it doesn't show anything when flash crashes. Nothing seems to log anything when flash crashes in hope it shows why..this is getting frustrating

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Adobe Employee ,
Apr 10, 2017 Apr 10, 2017

Yeah, the content debugger is for ActionScript developers debugging Flash content.  It's not an instrumented C++ build with debug symbols, but even that wouldn't help, because you're not getting any kind of stacktrace.  It's also significantly slower because it's doing a bunch of tracing for the language debugging stuff, and it's less stable, because it's not really meant for general web browsing.  A weird non-exploitable crash that only happens when you're debugging content and only affects the very small number of content developers is way lower priority than a crash in the generally available player, and the debugger doesn't necessarily supply the same level of safety as the release player.

The only thing saying that something crashed is the browser, and in fact, that's really more of a "the plug-in went away" thing.  I'm still wondering if maybe the virus scanner engine is just erroneously killing the plug-in.  If we were getting a signal to exit and exiting gracefully, the browser would see "oh hey, the plug-in is gone, better show that crashed plug-in icon", but since no crash actually happened, there wouldn't be a crash for either the OS or the browser's crash logger to catch.


Did you not find any minidumps in C:\crashes from debugdiag?

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New Here ,
Apr 10, 2017 Apr 10, 2017
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Unfortunately no..it has not logged any mini dumps except what i sent you around the time of each crash..when i'm playing the game it sometimes acts like the graphics is getting scrambled and bits just flash in certain views.

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