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Participant
June 29, 2012
Question

Does anyone know why my Flash freezes after 11 seconds on all browsers?

  • June 29, 2012
  • 1 reply
  • 2758 views

All flash videos from any web site using any browser freezes after 11 seconds. The download bar in the video continues to go until the video is completly loaded but the video will not play after 11 seconds. If I skip ahead a couple of seconds and then click play it will play some more but it will stop again in 11 seconds from that point. I have already went through all the steps that are listed in Adobe web site support including using the uninstall tool. Nothing seems to be working and I am in need of some help.

Thank you,

amp2288

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    1 reply

    chris.campbell
    Community Manager
    Community Manager
    June 29, 2012

    Is this something that just recently started occurring?  You might want to try creating a temporary windows account and see if it occurs there too.  When testing, make sure windows is loading only the minimal amount of applications/utilities at startup.  It sounds like something is conflicting here.

    amp2288Author
    Participant
    June 29, 2012

    Yes it was something that just started to occur. I will give your suggestion a try as well as try it in safemode with networking as well. Unfortunately I will not be able to try it until I get the computer back from the owner. I was fixing it as a favor for someone I know. When I give it a try I will post my results. Thanks for your help and advise.

    amp2288

    amp2288Author
    Participant
    July 3, 2012

    Okay. I got the computer back today and tried making a new account like you suggested to see if I could get the flash to play. Unfortunately it is still freezing at 11 seconds. If you have any other suggestions I'm all ears.

    Thanks,

    amp2288