facebook videos show a black box why?

Report · Sep 30, 2012

Why do facebook videos show up as a black box

Report · Sep 30, 2012

What is your operating system & version?

What is your web browser?

Report · Oct 01, 2012

I am using wind. xp 2002 surfing with google chrome-I thought it is

supposed to keep flash drive updated?

Report · Oct 01, 2012

What is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765

Report · Oct 09, 2012

hope this helps

Report · Oct 09, 2012

Same black screen on facebook with my laptop pc and desktop pc. What is

the deal?

Report · Oct 09, 2012

Do you see this issue in other browsers?

Chrome maintains it's own version of Flash Player, but they've recently switched from the NPAPI (Netscape Plug-In API) version that we ship for Firefox and Safari to the PPAPI (Pepper API) version. This may be a bug that's unique to the PPAPI version of Flash Player.=

What's the URL to the game/video that you're seeing the problem with?
I checked a few videos with my machine and they played fine.

Does disabling hardware acceleration help? Instructions below:

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

Report · Oct 09, 2012

The black screen on facebook videos is on ie and chrome on my desktop and laptop. I am able to view both html5 videos at adobe site and

Deselect Enable Hardware Acceleration did not change my problem

Report · Oct 09, 2012

I installed firefox and all is well. Technology is a b----.

Report · Oct 09, 2012

Cool, at least you've got one working config now. It's a start anyway.

I'd like to get the other two figured out as well.

In Chrome, if you go to about:plugins and disable the PPAPI version of Flash Player, do you get video playback?

(This isn't ideal, and you don't really want to leave it that way long-term, but I'd like to understand it form a troubleshooting perspective)

What version of Internet Explorer to you have?

Report · Oct 10, 2012

I am running ie 9

The only option I saw was to disable Flash, When I did that I was told I needed to install flash player so I enable flash and now videos will play in Chrome however still no go in IE.