Flalshplayer downloads but won't install

[Iceonfire]

I am using an older laptop that runs Vista. Yes, I know it is no longer supported by Microsoft, but had no trouble downloading and installing anything until I had to run a clean install because of a virus. Everything is running fine again, but now I can't install Flashplayer. I have not had an issue installing other things since I did the clean install.

[divya010193]

Hi,

You may try the offline installer. Follow these steps

1)Download the uninstaller from: Uninstall Flash Player for Windows

2) Open the page: Installation problems | Flash Player | Windows 7 and earlier

Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI/ActiveX plugin.

3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer.

If the problem persists, please write back to us.

Thanks!

[Iceonfire]

No, none of those helped. It downloads just fine, but when I click on the

.exe to install nothing happens. I have tried going to the download folder

and trying it that way also. I am not getting any permission messages and

have tried to install as Admin... just nothing happens at all. I am an

older handicapped lady and play games a lot. Even in my Gamehouse, I cant

install any of those games. None of the installs have worked except for

Firefox and Netgear and Chrome. You can see in the attachment just how many

times I have tried. Thanks for any additional help you can provide.

On Sat, Nov 11, 2017 at 10:08 AM, divya_1993 <forums_noreply@adobe.com>

[divya010193 · Accepted solution]

Hi,

Right click on the Flash Player installer that you have downloaded. Click on properties.

In General tab, Click on Unblock -> Apply -> OK

Then try installing the Flash Player installer.

If you want to disable this feature entirely, you can do it using Group Policy by going to User Configuration \ Administrative Templates \ Windows Components \ Attachment Manager and enabling the policy named "Do not preserve zone information in file attachments".

You may also refer to https://www.petri.com/unblock-files-windows-vista

Thanks!

[Iceonfire]

That worked! Thanks so much!!!

On Mon, Nov 13, 2017 at 1:35 AM, divya_1993 <forums_noreply@adobe.com>

[divya010193]

Good to know it worked.