Flash 9 Installed but not detected

Report · Oct 30, 2006

I have installed flash player 9 on my computer. according to adobe's website it's installed however any time i go to a website requiring flash it says that i need to download flash player 9. i have tried to uninstall and reinstall several times yet the same symptoms occur. the weird thing is that there are two user accounts on my computer. one of them has no problem with flash and the other account does. i've tried setting up a new user account to see if flash would work on another account and it will not. all of the user accounts have administrator rights. i am really confused at this point and don't know what else to try. i am also running ie7 and this problem didn't start until i downloaded ie7. it seems that there are a lot of people out there having trouble with flash 9 and ie7. i have tried to email adobe about the issue but i have not heard back from them. does anyone have any suggestions. thanks for your help in advance!

Report · Jan 17, 2007

Hello, I don't understand what you mean by this. In my Netscape 7.2 Plug Ins folder were 3 icons for Flash. I copied and pasted them into Internet Explorer's (Ver 6.0.2900.2180.xpsp_sp2) Plug Ins folder. PLEASE help me find this. THANKS.

Report · Nov 19, 2007

For Vista only...............This solution seems to have worked for me. All Flash sites are now working, and Adobe FP is now listed in 'Uninstall a Program'. (Another thing I noticed along with this install problem was that the Flash Player was not listed here, which makes sense).
In Windows Explorer, navigate to Windows\System32\Macromed\Flash. Right click on the file 'FlashUtil9d.exe' and select 'Run as Administrator'. Whether you are logged on as an admin. doesn't matter. It will then install without having to change any security, permissions, or other settings.
If you have multiple entries of this file, make sure you have selected the latest version (9.0.47.0) by right-clicking and selecting 'Properties', and choosing the 'Details' tab. In my instance, all earlier version files were removed when the latest version installed correctly.
Hopefully, this will help some Vista users.

Report · Nov 09, 2006

You can place in on the list.
So today I decided to upgrade my IE6 to IE7. Went to Youtube and could not see the video. So I decided to upgraded the Adobe Flash Player. Yet youtube keeps informing me that I don't have it and to install it in order to watch the video.
So for the umpteenth time of installing and uninstalling I still get nothing! So I downloaded the Adobe Flash Player 9.0.21.75 Beta and still it doesn't work.
I have Windows XP? I thought for one minute that it was something to do with the programs that I deleted today but the only programs I delete was:
Google Earth,Adobe Photoshop 7.0, and Microsoft Money 2004.
So have anyone found a solution to this problem?

Report · Nov 12, 2006

This is my problem also... IS there a solution?

Report · Nov 13, 2006

I just had another go but this time also un-installed 'shockwave' from my pc 1st....
... bingo!...
I got the install instructions etc which I never got b4 and now it's okay....
Hope this helps ne1...

Still didn't get a reply from 'those upstairs' tho......

Report · Nov 13, 2006

Same problem and none of the reported "fixes" works for me. Flash player was not recognized since about the time I started running IE7 Beta.
Running - XP Pro SP2, IE7 released version

Report · Nov 13, 2006

Go to http://www.adobe.com/support/flashplayer/ download the uninstall utility and run it. Reboot your machine, make sure you have activeX controls enabled in your brower, (see Flash Player install notes if you need some guidance). Reinstall Flash player and reboot your machine. This should take care of most issues in this string.

Regards

Uninstall Utility

Report · Nov 13, 2006

I also was using IE 6, then I tried IE 7 and was having the same problem. I would uninstall 7, went back to 6, retried 7 again...so forth.

Everything seems to be working fine after I re-installed IE7 and Flash Player 9.

I'm using IE 7 v. 7.0.5730.11 and Flash Player v. 9,0,16,0.

Update IE 7 to the current version mentioned above and try the following, it helped me to get Flash Player 9 working:

Issue
After you complete the installation of the Flash Player ActiveX control in Internet Explorer for Windows, the post-installation test page shows a quotation mark (") where the test Flash movie should be. When you attempt to view other Flash content in Internet Explorer for Windows, you also see this missing content icon.

Reason
If you previously installed a later version of Flash, you may be prevented from reinstalling that same version or an earlier version. For example, if, while testing, you installed Flash Player 9,0,16,0, and then removed it, further installations of that same version may appear to complete but are not functional. This issue can cause the display of a quotation mark (") at the end of the installation where the Flash Player confirmation movie should appear.

Solution

Warning : The following solution involves the Windows System Registry. Editing or manipulating the registry incorrectly can result in serious system damage, which may require reinstallation of the operating system. If you are not comfortable editing the registry then it's best to take your machine to a professional. If you choose to proceed, it is essential to create a complete system backup and a Windows System Restore Point before proceeding. Adobe Systems cannot be held responsible for damage resulting from this information.

To test for and resolve this issue:

Choose Start > Run.
Type regedit in the Open box, and then click OK to start the Windows Registry Editor.
Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\FlashPlayer\SafeVersions
Right-click and delete the folder named Safe Versions.
Using Internet Explorer for Windows, reinstall Flash Player 9 from the Flash Player Download page on the Adobe website at www.adobe.com/go/getFlashPlayer.

I hope this helps.

Report · Nov 13, 2006

yeah i have had the exact same problem. the only souluntion i have found is using firefox instead of IE7 and even then some sites still don't work

Report · Nov 13, 2006

I am having the same issue, after 2 weeks I finally got a response from someone at Adobe- their response is below, I tried it.. didn't work for me, maybe it will work for someone else.

With regard to your query, I suggest that you download and run our
latest uninstaller
http://www.adobe.com/go/14157

Then download the exe installer:
http://www.adobe.com/go/full_flashplayer_win_ie

It is recommended that you temporarily disable your Antivirus, as it may
interfere with the installation process.

Verify if Flash player is working by going to this link.
http://www.adobe.com/go/15507

If the above does not work, please ensure that you are running the
installation as admin or as user with full permissions. If you are
running on a restricted
account, you may need to edit your system registry and allow certain
entries to make Flash player work.
http://www.adobe.com/go/19148

If you are running Windows XP service pack 2, there are certain settings
that block Flash ActiveX. Try the technotes below:
http://www.adobe.com/go/19479
http://www.adobe.com/go/19482

In case the above steps does not work or you do not wish to alter your
system configuration. You can try non-ActiveX browsers such as Firefox
or Netscape.
Flash player should work fine there.

Hope the above is of help.

Report · Jan 14, 2007

quote:

Originally posted by: mmaclellan
I am having the same issue, after 2 weeks I finally got a response from someone at Adobe- their response is below, I tried it.. didn't work for me, maybe it will work for someone else.

Then download the exe installer:
http://www.adobe.com/go/full_flashplayer_win_ie

This seems to have to fixed my problem. I wonder why ActiveX download to install/upgrade didn't work correctly with my XP Pro. SP2's IE6.0 SP2 (all updates).

Report · Jan 27, 2007

This has worked on XP home, IE6. This is GR8 thank you!!!!!!!!!!!!!

Report · Jan 27, 2007

Originally posted by: mmaclellan
I am having the same issue, after 2 weeks I finally got a response from someone at Adobe- their response is below, I tried it.. didn't work for me, maybe it will work for someone else.

This has worked on XP home, IE6. This is GR8 thank you!!!!!!!!!!!!!

http://www.adobe.com/go/full_flashplayer_win_ie src="/webforums/forum/images/i/expressions/face-ico...

Report · Jan 28, 2007

This problem has bugged me in the past and I have discovered one solution that may help. First, a little history: I upgraded from Flash Player 8 to 9 in 2006 and, though installed properly, it would not show flash content at my ISP's home page. Screwing around with some other applications, it began working as advertised. Earlier this month, I removed a small application (not related to Flash Player 9) from my PC and FP9 quit working again. Doing some detective work, I discovered that it is related to VB script issues (these do NOT show up in the Windows "Events" file! "Start + Administrative Tools + Events"). This is how I discovered what happened to me and what you might do to get FP9 working again:

I downloaded the MicroSoft Baseline Security Analyzer (MBSA) tool at: http://www.microsoft.com/technet/security/tools/mbsahome.mspx

(I highly recommend this program for an occasional check-up for your Windows PC)

I ran the program and it "hung." Reviewing the "Event" log, I discovered the "Error Code: 2738" associated with the MBSA failure. Searching the Internet, I discovered that this error is a VBScript run time error (see: http://www.appdeploy.com/msierrors/detail.asp?id=273). Using the link at this web-site will send you to - ugh - MicroSofts Windows Script 5.6 web site ( http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displa...

To fix your FP9 problem, simply download and install this VB scripting program and you will probably see your FP9 problem fixed! If it doesn't work, use Adobe's Flash Player removal tool ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157) then reinstall FP9 (make sure you follow ALL their instructions doing this. Reboot and use a Registry Cleanup tool to make sure everything is clean - http://iobit.com/AdvancedWindowsCarePersonal/index.html). Then reinstall Windows Script 5.6. If this still doesn't work, then you're on your own.

Report · Jan 31, 2007

http://www.adobe.com/go/full_flashplayer_win_ie

just so you know I meant this download

Report · Nov 19, 2006

I had the same problem with 6.0. I upgraded to 7 and still doesn't work.

However, it works just fine with Firefox.

Report · Nov 19, 2006

Please give this a try. 5 out of the 6 including myself in this forum and other threads have tried it and it has worked. It is a standalone install of flashplayer 9.0.28.0. I opens the usual security box that shows it is a macromedia.com file. when I installed I had unistalled any FP that I had and I had Shockwave 10.9 installed. I think there is a co relationship between SW and FP some how. It is for IE only. I have IE6 and dial up and FP now works with no issues.

Report · Dec 20, 2006

Thank you very much. I have trying to get Flash 9 to work for weeks and notthing has worked until I tried the install on your post.

Report · Nov 29, 2007

quote:

Originally posted by: Reproman66
Please give this a try. 5 out of the 6 including myself in this forum and other threads have tried it and it has worked. It is a standalone install of flashplayer 9.0.28.0. I opens the usual security box that shows it is a macromedia.com file. when I installed I had unistalled any FP that I had and I had Shockwave 10.9 installed. I think there is a co relationship between SW and FP some how. It is for IE only. I have IE6 and dial up and FP now works with no issues.

oops forgot to add the link info ..here it is

http://www.softwarepatch.com/internet/flash.html

Finally!!
This solution worked for me.....Thank you.
I have IE6. I never did upgrade to 7, heard too many problems with it. I just started with this problem like a week and a half ago. Before that everything was fine. I have no idea (of course) why flashplayer stopped working - or - IE refused to acknowledge it.
I did all the instructions suggested above from Reproman.
Uninstalled fp & sw (for the last time) & then installed the SW download & the FP download from the http://www.softwarepatch.com/internet/flash.html link given.
It works again!!
This whole problem is just too bizarre. I am so glad I found this solution within about 4 hours of trying to fix it.

Thanks again Reproman! You Rock!

Report · Nov 19, 2006

oops forgot to add the link info ..here it is

http://www.softwarepatch.com/internet/flash.html

Report · Feb 02, 2007

Wasn't going to take the time to fill out the info in order to reply, but felt others may benefit. I too, have had many of the same problems with Flash 9. I uninstalled it, reinstalled it, uninstalled Shockwave, tried to install Flash 9 again, rebooted my computer I don't know how many times, followed all instructions on Adobe support, tried a few of the other suggestions on this forum, took it to a computer science grad, etc. etc. and nothing worked. On November 20, Reproman66 posted a link for a standalone install of Flash 9. Thanks!!!! In the span of 1 minute I had Flash 9 installed!

Report · Jun 26, 2008

THANK YOU!!!! The link that you gave worked. I was getting so frustrated. I had opened a support case but they hadn't responded. You are a lifesaver.

Report · Nov 20, 2006

First, get rid of IE7 via control panel - ad/remove programs, etcc.. As much as I like the tab feature and options improvements, it is NOT worth it. Now for the fix (at leasr for youtube.com and vh1.com):
On http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=d9c2fe33 , you’ll find a link to download Flash Player 7r68.
“Windows Flash Player, Internet Explorer: Download (571 K) “
This link gives you an option to save the file. Save it to your HD and then open, run and , wala. Fixed!
I don’t know if it’s IE7 or Flash 9, but the combo definitely is awful. Regards,

Report · Dec 01, 2006

Ok I solved this by getting rid of Shockwave... first off I couldn't even install Flash 9, kept getting the ", but after uninstalling Shockwave it installed and seems to be working so far. Just got to work out how I can view Shockwave sites without using Shockwave now!!

Report · Dec 26, 2006

Hi, I had the same problems. I tried everything and am just short of reinstalling the entire operating system. BUT, I found a way that works!!!! It's not a complete answer but hey, it works! I've been trying it with the Internet Explorer browser. TRY installing the NETSCAPE browser. It's free. I tried it - it works! I didn't even have to reinstall the flash player. It read it from all my previous tries. Good luck, Regan