Flash 9 Installed but not detected

[Guest]

I have installed flash player 9 on my computer. according to adobe's website it's installed however any time i go to a website requiring flash it says that i need to download flash player 9. i have tried to uninstall and reinstall several times yet the same symptoms occur. the weird thing is that there are two user accounts on my computer. one of them has no problem with flash and the other account does. i've tried setting up a new user account to see if flash would work on another account and it will not. all of the user accounts have administrator rights. i am really confused at this point and don't know what else to try. i am also running ie7 and this problem didn't start until i downloaded ie7. it seems that there are a lot of people out there having trouble with flash 9 and ie7. i have tried to email adobe about the issue but i have not heard back from them. does anyone have any suggestions. thanks for your help in advance!

[ggparham]

having the same problem - installed and uninstalled both flash and my browser - nothing works. Adobe sucks!

[pjadkins]

Ditto here. I think i'm going to try a flash-less life until Adobe truly adresses this bug.

[MCSD12]

Ditto Ditto... I have had the same experience and have been trying to resolve it for a week now...

[pcgerard]

Same problem here. What site is causing the problem? I was using an old computer running Windows XP SP2 Home and just discovered Youtube. Really enjoyed it. Now I got a new computer with Windows XP Pro SP2 and can't get Youtube to work. This happened with the Macromedia version and with the Adobe FlashPlayer. Also, I'm using IE6.

Is anyone listening to us? Can you hear us now, Adobe?!

[Katte_Kevorkian]

Whoah, looks like the flash issue I was having ISN'T limited to just me and my customer and collegues. I was able to unistall it, but all I could find to reisntall was flash 9 since all the popular sites are using it. Anyone experiencing crashes with flash 9?

[kellycos]

this is exactly what happened to us. I have tried everything to get this working. I have been on the phone with adobe for 3 hours now and NOTHING is working. Have you learned anything new?

[oilersfan4]

No, nothing yet unfortunately. I spent two hours on it last night and gave up. Please let me know if Adobe can solve the problem...

[MadStod]

Here is how I fixed my "Flash Not Detected" problem with XP, IE7, Flash 9:
I dug through the WINNT folder and found the following files:
Bc04001.exe
Bc04001.scr
Bc04002.exe
Bc04002.scr
These folders had a Flash icon associated with them - that's the only way I knew they were Flash related. They were Flash 6.0 files.
I renamed them old.exe and old.scr

I disabled my Norton AV/Firewall
With Adobe's TechNote 14157 I saved to the desktop the "uninstall_flash_player.exe
I saved to the desktop the Executable Installer: Install_Flash_Player_9_ActiveX.zip
I then rebooted into safe mode (to make sure that no program that might use Flash was running) and ran the uninstaller.
Rebooted into normal mode and shut down all programs I could find that might use Flash and then ran the installer.

It worked for me and now I have no Flash problems.

I think it's a combination of:
- Flash products not doing a clean uninstall (leaving files of past version around)
- Installing from the Adobe's site (instead of saving the uninstall/installer)
- Maybe having some programs that use Flash running in the background while trying to install. Remember, it could be IM programs...virtually any program that you use with the internet.

Good luck.

[abraxas_365]

I am having the EXACT same problem. I try and reload but it says I already have it... and can't do anything with YouTube or MSN or Comcast...

This is irratating. Did anyone get a solution, by chance? Or is everyone just asking questions?

[DONZONI]

Add me to the list of frustrated IE and Adobe Flash Player users. When I go to Adobe and download the newest version of Flash Player, it says that it is installed. But various websites i.e. youtube, Cadillac, Home Depot all say I need the newest version of Flash Player. I have tried to delete what is on my machine but can't even find it in Add/Delete list on Control Panel! What gives? I use Road Runner and their home page is flash and I can view videos on the homepage?? Can they be running on another program such as RealPlayer? I am sooo frustrated because of not being able to view so many sites while paying a premium for Road Runner. Are you listening Adobe??? Can you hear me now????

[Kingrooster]

I too am having the problem with Roadrunner. I can go to tinyurl and clear to sites, quantumcache and quantumprofile and flash will work, but it is a royal pain.

[Rhemora]

hi I had to make this account to be able to voice my problem, im having the same error as all you are but I have something else compiled ontop of it, for some reason the uninstaller wont work either >.< gets up to 38% and freezes, I have to get into task manager to close it its so annoying!

[Rhemora]

I found something that worked for me, I went into C:\WINDOWS\system32\Macromed and deleted the flash folder then used the download that the person provided here and it worked 🙂

[argnsoccer]

ME TOO I HATE THIS!!!!! I CAN'T POST ON YOUTUBE LOOK PLAY GAMES USE FACEBOOK!!!!!

[argnsoccer]

ME TOO I HATE THIS!!!!! I CAN'T POST ON YOUTUBE LOOK PLAY GAMES USE FACEBOOK!!!!!

[Guest]

I emailed adobe about this issue sometime last week. I have not heard a response. I called Microsoft's IE7 help number and they are trying to help me, but have yet to come up with an answer. They think that my user accounts were corrupted some how. I told them that doesn't make sense; when I create a new user account I cannot add flash player 9. They said they would research the issue and get back to me. If they come up with a solution I will let you know. I'm starting to think that it's not an IE7 issue, but an issue with Adobe Flash player 9, but since I haven't received a response from Adobe, I really can't say. I think Flash Player 9 may have corrupted my whole computer and I will probably have to start from scratch and re-build it. I will let you guys know if I find a solution before it comes to that. I know this stinks, but I'm glad it's not just me having problems.

[Jacq01uk]

Me too..... also awaiting response about problem.... was convinced it was my PC till I found this thread! I even went back to my old ie but the flash problem stayed..... I blamed my kids on messing with the PC and all sorts, I am sooooo pi**ed off. An acknowledgement of the problem from 'those upstairs' would be good hey...
don't ya agree?

[abraxas_365]

Well, I have figured out that it is just youtube.com... but not youtube videos on other sites.

That is to say that I cannot watch youtube.com files ON youtube.com, but if the videos are imported onto other sites, I don't have a problem. Music videos and other media are working... but youtube.com isn't. Can anyone help. PLEASE! OR JUST SHOW YOU KNOW ABOUT THE PROBLEM!

Sheesh.

[Guest]

I'll add myself to the list of frustrated users as well. I do not understand why Adobe does not respond to this problem.

[bluehaze74]

Hello there, just registered here.
We have a serious incompatibility with IE 7 and Adobe FP 9 here!
Even when downloaded to HD and IE being closed, FP9 will install _silently_ but not work afterwards!

IE5.5 had this bug, IE 6 has it too and IE 7 hasn't it got fixed yet: the zone bug.
I added adobe.com to Trusted Sites zone, set security to LOW (!) and really enabled each and everything, so as if I wanted to create a huge security hole in my PC. Went to adobe.com, tried to install flash player, but the install prompt "Do you want to run ...?" did NOT appear.
So I removed Adobe.com from Trusted sites, closed every other IE window, put my system in serious security danger by even enabling unsigned ActiveX for Internet (!) Zone, but voila, this time it worked!!!
Trusted Sites zone seems to have a bug that no matter how insecurely you adjust your system, yet some ActiveX controls won't get installed.

[edit] This may help to get the basic issues resolved:
http://www.adobe.com/go/tn_19166

[Guest]

Just want to add that I have the same problem with IE7 and flash 9. If I want to see a page that requires flash, I have to use my firefox 5.0. Adobe, please let us know when there is a fix.

Thanks

[beakay72]

I've been having the same problem, too. But, what I finally "noticed" today (after removing Flash for the umpteenth time) was... when the flash player was being installed, it was automatically installing to Netscape (my default browser) and NOT Internet Explorer (I use both). Oddly enough, although Netscape is my default browser, I use IE most times.

Sooooooooooooooo, I decided to try the following....

In my Netscape 7.2 Plug Ins folder were 3 icons for Flash. I copied and pasted them into Internet Explorer's (Ver 6.0.2900.2180.xpsp_sp2) Plug Ins folder.

Restarted PC
Visited adobe.com and page info indicated Flash Player was successfully downloaded and installed. It appears to be working fine now.

Hope this helps.

Good luck,
B

[abraxas_365]

Internet Explorer is my only default browser...

But I am sure some people appreciate the help. Where the hell is Adobe on this?

[beakay72]

Hi abraxas, thanks for your reply. Sorry my solution didn't help you.

Something tells me the answer is so obvious we've all missed it.

This is just a thought so bear with me here...
Did you check to see if "Set Program Access and Defaults" settings have not changed?

B