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simon_betty
Participant
November 18, 2015
Question

Flash Buffers - Doesn't Play/Start - All Browsers - MacBook Pro Retina

  • November 18, 2015
  • 2 replies
  • 266 views

As above, having a problem on one of our machines.

I have tried Safari, Firefox and Chrome and it does the same which makes me believe it is flash, all have been updated and the problem still occurs.

What happens is say we go to YouTube, the video will bugger but doesn't play? We hit pause/play and still nothing, can scrub the video and the image will change but still won't play!

I have read online and tried all sorts of tricks, fully uninstalled flash and then re-instaleld the latest and nothing, tried a previous version and that didn't work?

Going mad here any more suggestions? I found sometimes changing the quality to HD got it to play then sometimes now. Sometimes after a restart it work work for a while and then just stop?

Thanks in advance!

    This topic has been closed for replies.

    2 replies

    jeromiec83223024
    Inspiring
    December 16, 2015

    In general, video buffers because you're not able to retrieve the data necessary to render the video quickly enough from the Internet.  There are a lot of reasons for why this could happen -- not-so-great connectivity between your computer and your internet router (if you're on a wireless network, see if plugging in with a cable resolves it.  If it does, you know that you need to look at your wireless situation.), not-so-great connectivity between your house and your internet service provider, or not-so-great connectivity between the ISP and the servers that publish the video data.

    Participating Frequently
    November 21, 2015

    Hi,

    Please share the Flash URL for which this issue occurs.

    Also state the OS/Browser/Browser version/Flash player version you are using?