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Flash causing problems with Youtube audio

Guest
Oct 17, 2016 Oct 17, 2016

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Flash seems to be causing glitches with the audio in Youtube videos. I tried completely uninstalling the Flash player and that fixed the problem. Then I reinstalled Flash, but deactivated it, and that fixed the problem as well. But if I activate it the problem returns. I just can't have Flash active and play HTML5 videos without audio problems. This happens on both Firefox and Chrome. FYI, I'm currently using Firefox with hardware acceleration. Tried reinstalling Firefox, but that made no difference.

I need flash for Pandora, otherwise I'd just ditch it. So, any ideas about how to fix this?

Thanks

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LEGEND ,
Oct 17, 2016 Oct 17, 2016

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Thread moved here from RoboHelp FlashHelp forum.

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Adobe Employee ,
Oct 17, 2016 Oct 17, 2016

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Do you see the issues when hardware acceleration is off ?

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Guest
Oct 18, 2016 Oct 18, 2016

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Yes, hardware acceleration on or off doesn't seem to make any difference. Like I say, just deactivating Flash clears up the problem.

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Adobe Employee ,
Oct 18, 2016 Oct 18, 2016

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Hi,

Which player are you exactly using Flash Player or HTML5 for playing videos on Youtube?

Also, reply with following details

1)Operating system

2)Browser

3)Graphic card installed on your system

4)Flash Player Version

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