Flash player 10.1 failing, and data not being saved.

Report · Jun 25, 2010

Hello! A few days ago I was suddenly unable to view any live video streams. I figured it had to do with my firewall, but found nothing of interest there. I tried deleting all my caches and cookies, but to no avail. Since I had lost all my saved data from said games, I decided to start anew (I deleted THAT cache by accident).

However, no data was able to be saved to my computer. I tried altering Chrome settings, managing my global and local settings in Adobe Flash Player Settings, and uninstalling/reinstalling Adobe Flash Player. Nada.

THEN I tried using IE8. Same exact problems. No video streams, no local data or caches, several flash programs not loading, or freezing.

Searching around a bit;

Youtube videos work perfectly.

Embeded videos do not work, for the most part. Videos from places like Myspace or Veoh (used by video index sites I visit) do not load, or say something along the line of "access blocked or video does not exist." Yet the videos MOSTLY work at the sites themselves.

My system;

Windows XP 32bit (v2002) - Media Center (recently installed Service Pack 3 because I needed to reinstall several drivers)

Web Browsers - IE8 and Google Chrome (5.0.375.86)

I am immensley sorry if I am overly complicating this.

Report · Jun 25, 2010

Hi Chrome, Since so many things have been tried, let's take a look and see what is actually Installed.

Go to C:\Windows\System32\Macromed\Flash Open Flash and post back all files listed. Any files listed as NPSWF, you will need to right click on and then click on Properties to obtain the version numbers.

When finished with that, Use IE first and go to Tools, manage add ons. Check in Tools & Extensions so you can find All Add ons and make sure Shockwave Flash Object...ActiveX Control...Flash10h.ocx is listed and Enabled.

Then switch over to Chrome and find the plug-in SWF vs 10.1.53.64 and make sure it is listed and Enabled.

Once we find that info out, then we'll proceed.

Thanks,

eidnolb

Report · Jun 25, 2010

Ok, lets see...

C:\Windows\System32\Macromed\Flash;

FlashPlayerTrust (folder with rpconverter.cfg inside)

FlashInstall

flashplayer.xpt

FlashUtil10h_Plugin (has Flash logo)

install

NPSWF32.dll (Shockwave Flash 10.1 r53)

IE8;

Adobe PDF Link Helper

Adobe PDF Reader (not in currently-loaded list)

Shockwave ActiveX Control (not in currently-loaded list)

All three are listed as "enabled," but those not in the "currently-loaded" list do not give a load time. I guess they aren't loading...

Chrome (took a while to find a LIST of plug-ins)

Shockwave Flash - Version: 10,1,53,64

Description:

Shockwave Flash 10.1 r53

Location:

C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

Enabled

Shockwave Flash - Version: 10,1,53,64

Description:

Shockwave Flash 10.1 r53

Location:

C:\Documents and Settings\***\Google\Chrome\Application\5.0.375.86\gcswf32.dll

Enabled

Shockwave for Director - Version: 11.5.7r609

Description:

Adobe Shockwave for Director Netscape plug-in, version 11.5

Location:

C:\WINDOWS\system32\Adobe\Director\np32dsw.dl

Enabled

Other than Acrobat, those are the only Adobe/shockwave/marcromedia files.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ALSO

In my Object directory (C:\WINDOWS\Downloaded Program Files);

Java...

NVidia...

Other stuff...

Shockwave ActiveX Control

I seem to remember there being more Adobe programs in that location.

Report · Jun 25, 2010

Hi thanks for the info, I know it's not easy since we don't have the text feature any more. Your Flash files and add ons(plug-ins) are ok. You said you thot you had more, but maybe you were thinking of Add/Remove.

The 10.1 has a new feature, hardware acceleration and it is turned ON by default. Many users are finding that by turning it off has helped. This thread has some info on it, especially Post#16. I would try that. Also, updating your graphic and video drivers to the latest versions has been recommended.

http://forums.adobe.com/thread/660726?tstart=0

See if there is any improvement.

Thanks,

eidnolb

Report · Jun 26, 2010

Updated graphic drivers. No effect.

Disabled Hardware acceleration. No effect.

Maybe the firewall...

Back in a bit.

Report · Jun 26, 2010

Well. I tried using archived flash players, fully disabling my firewalls, Installing and running half a dozen browsers on a dozen different versions of Flash and shockwave. Still nothing. I guess I will just wait for 10.2 and hope for the best.

Compatibility issues aside, I found the forum contributors very devoted to the betterment of the community.

/thread

Report · Jun 26, 2010

Hi Chrome, I looked over your info, did you not Install Flash Player into IE? It appears that you only Installed Flash Player in Chrome. Some users do that, but wanted to check with you on that if that is what you intended to do. Also Flash Player has to be Installed into IE and then again into Firefox, Chrome or other browsers also.

Let me know on that. I may have misunderstood what you wanted to do.

Thanks,

eidnolb