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Participating Frequently
June 25, 2010
Question

Flash player 10.1 failing, and data not being saved.

  • June 25, 2010
  • 1 reply
  • 2212 views

Hello! A few days ago I was suddenly unable to view any live video streams. I figured it had to do with my firewall, but found nothing of interest there. I tried deleting all my caches and cookies, but to no avail. Since I had lost all my saved data from said games, I decided to start anew (I deleted THAT cache by accident).

However, no data was able to be saved to my computer. I tried altering Chrome settings, managing my global and local settings in Adobe Flash Player Settings, and uninstalling/reinstalling Adobe Flash Player. Nada.

THEN I tried using IE8. Same exact problems. No video streams, no local data or caches, several flash programs not loading, or freezing.

Searching around a bit;

Youtube videos work perfectly.

Embeded videos do not work, for the most part. Videos from places like Myspace or Veoh (used by video index sites I visit) do not load, or say something along the line of "access blocked or video does not exist." Yet the videos MOSTLY work at the sites themselves.

My system;

Windows XP 32bit (v2002) - Media Center (recently installed Service Pack 3 because I needed to reinstall several drivers)

Web Browsers - IE8 and Google Chrome (5.0.375.86)

I am immensley sorry if I am overly complicating this.

    This topic has been closed for replies.

    1 reply

    June 25, 2010

    Hi Chrome, Since so many things have been tried, let's take a look and see what is actually Installed.

    Go to C:\Windows\System32\Macromed\Flash  Open Flash and post back all files listed. Any files listed as NPSWF, you will need to right click on and then click on Properties to obtain the version numbers.

    When finished with that, Use IE first and go to Tools, manage add ons. Check in Tools & Extensions so you can find All Add ons and make sure Shockwave Flash Object...ActiveX Control...Flash10h.ocx is listed and Enabled.

    Then switch over to Chrome and find the plug-in SWF vs 10.1.53.64 and make sure it is listed and Enabled.

    Once we find that info out, then we'll proceed.

    Thanks,

    eidnolb

    Participating Frequently
    June 26, 2010

    Ok, lets see...

    C:\Windows\System32\Macromed\Flash;

    FlashPlayerTrust (folder with rpconverter.cfg inside)

    FlashInstall

    flashplayer.xpt

    FlashUtil10h_Plugin (has Flash logo)

    install

    NPSWF32.dll (Shockwave Flash 10.1 r53)

    IE8;

    Adobe PDF Link Helper

    Adobe PDF Reader (not in currently-loaded list)

    Shockwave ActiveX Control (not in currently-loaded list)

    All three are listed as "enabled," but those not in the "currently-loaded" list do not give a load time. I guess they aren't loading...

    Chrome (took a while to find a LIST of plug-ins)

    Shockwave Flash - Version: 10,1,53,64
    Description:Shockwave Flash 10.1 r53
    Location:

    C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

    Enabled

    Shockwave Flash - Version: 10,1,53,64
    Description:Shockwave Flash 10.1 r53
    Location:C:\Documents and Settings\***\Google\Chrome\Application\5.0.375.86\gcswf32.dll

    Enabled

    Shockwave for Director - Version: 11.5.7r609
    Description:Adobe Shockwave for Director Netscape plug-in, version 11.5
    Location:

    C:\WINDOWS\system32\Adobe\Director\np32dsw.dl

    Enabled

    Other than Acrobat, those are the only Adobe/shockwave/marcromedia files.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    ALSO

    In my Object directory (C:\WINDOWS\Downloaded Program Files);

    Java...

    NVidia...

    Other stuff...

    Shockwave ActiveX Control

    I seem to remember there being more Adobe programs in that location.

    Participating Frequently
    June 26, 2010

    Hi thanks for the info, I know it's not easy since we don't have the text feature any more. Your Flash files and add ons(plug-ins) are ok. You said you thot you had more, but maybe you were thinking of Add/Remove.

    The 10.1 has a new feature, hardware acceleration and it is turned ON by default. Many users are finding that by turning it off has helped. This thread has some info on it, especially Post#16. I would try that. Also, updating your graphic and video drivers to the latest versions has been recommended.

    http://forums.adobe.com/thread/660726?tstart=0

    See if there is any improvement.

    Thanks,

    eidnolb


    Updated graphic drivers. No effect.

    Disabled Hardware acceleration. No effect.

    Maybe the firewall...

    Back in a bit.