Flash Player 10.3.183.5 Released

Report · Aug 09, 2011

This release addresses compatibility issues that include:

Mac OS X Lion: The Flash Player settings dialog does not respond to mouse clicks (2918693)
Microsoft Internet Explorer 9: Audio may stop playing after switching tabs (2927827)

In addition, this release includes security fixes that will benefit all users.

You can download this release from the following pages:

Get Flash Player

Alternate Flash Player Download Page

Additional details regarding this release can be found here:

Flash Player Release Notes

Security Bulletin APSB11-21

Please let us know if you encounter any difficulties.

Thanks,

Chris

Report · Aug 10, 2011

so it gives me exactly the same thinga s far as flash player normal download, in regard to the flash player stuff itself (exclusive of the get plus stuff)?

Just as if I did the normal download from the download page?

and which one do I use for Vista the active x or the plugin?

Report · Aug 10, 2011

and I can use this trouble shooting work around even if I DON'T have a proxy thing issue

?

Report · Aug 10, 2011

Here are the direct download files, which is what I was hoping the tech doc where pointing to:

Windows

Flash Player for Internet Explorer

Flash Player for all other browsers

Macintosh

Flash Player for all supported browsers

Chris

Report · Aug 10, 2011

chris.campbell wrote:
ksilfer wrote:
Do the 10.3.183.5 MSI installers not have the Windows Control Panel applet included?
Installed overtop of an older install that already has the applet, it does not delete it, but if you install fresh from the 10.3.183.5 MSI's, it does not install the applet.
I've asked our installer team for their feedback. I'll let you know what I find.
Chris

We're reproduced this bug. Thanks for reporting this! If you'd like, please enter a bug on this over at bugbase.adobe.com and post back with the URL so others affected can cast their votes. I'll link it to our internal bug so you'll be able to track the status.

Thanks,

Chris

Report · Aug 11, 2011

Registered bug for installers not installing Windows Control Panel applet:

https://bugbase.adobe.com/index.cfm?event=bug&id=2940568

Message was edited by: ksilfer

Report · Aug 11, 2011

I have installed Adobe Flash Player version 10.3.183.5 and now any flash pages are telling me that Flash Player 9.0.0 is required. Its almost like any webpages that use Flash in Safari think I am using an OLD version of Flash. Any help would be appreciated. I have tried to uninstall and reinstall without any success.

Mac 10.6.8 installed

Thanks!

Report · Aug 11, 2011

mlem116 wrote:
I have installed Adobe Flash Player version 10.3.183.5 and now any flash pages are telling me that Flash Player 9.0.0 is required. Its almost like any webpages that use Flash in Safari think I am using an OLD version of Flash. Any help would be appreciated. I have tried to uninstall and reinstall without any success.
Mac 10.6.8 installed
Thanks!

Hi,

Could you go to the following page and let me know what version of the player is reported being installed?

http://www.adobe.com/software/flash/about/

Thanks,

Chris

Report · Aug 12, 2011

Chris,

It says:

Macintosh - OS X	Firefox, Opera, Safari	10.3.183.5

I have also tried installing Ver. 11 Beta and I get the same errors. Everything works in Firefox and chrome but not in Safari.

Thanks,

Matt

Report · Aug 12, 2011

mlem116 wrote:
Chris,
It says:
Macintosh - OS X Firefox, Opera, Safari 10.3.183.5
I have also tried installing Ver. 11 Beta and I get the same errors. Everything works in Firefox and chrome but not in Safari.
Thanks,
Matt

Do you see a screen that looks similar to the following?

If not, go to your Safari Help menu, and select "Installed Plug-ins". Does the page that appears have different plug-ins listed? Do you see an entry for Shockwave Flash?

If you'd like, you might want to start a new topic on your issue so we don't have multiple conversations running.

Thanks,

Chris

Report · Aug 17, 2011

Please can I add some information about the Control Panel issue (Bug 2940568).

My test upgrading from 10.3.181.26 with Control Panel applet installed, using the following command....

install_flash_player_10_active_x.msi /qn

....automatically removes the applet for some reason.

Cheers

Report · Aug 17, 2011

Pauld_123 wrote:
Please can I add some information about the Control Panel issue (Bug 2940568).
My test upgrading from 10.3.181.26 with Control Panel applet installed, using the following command....
install_flash_player_10_active_x.msi /qn
....automatically removes the applet for some reason.
Cheers

Hi Paul,

Thanks for the heads up. We're working on this bug (along with the issue with the control panel not being installed) and hope to have a solution for you soon.

Chris

Report · Aug 10, 2011

Major troubles for us as it is no longer compatable with Pendulab's ChatBlazer.

http://www.chatblazer.com/

We are dealing with lots of support phone calls and e-mails due to this. Ugh!!!

I don't know if the problem is Adobe Flash or ChatBlazer, but it has worked fine with prior versions of Flash. This is a major issue for us as a company, as we use the ChatBlazer software to provide real time interactions with our customers.

Report · Aug 10, 2011

Ritteh wrote:
I don't know if the problem is Adobe Flash or ChatBlazer, but it has worked fine with prior versions of Flash.

You don't specify what kind of "problems" you or your customers encounter.

Can you reproduce any of these problems? If so, do they go away if you revert to the previous Flash Player version?

Report · Aug 10, 2011

As we are not the developers of ChatBlazer, I can not state what the exact problem is. All I can tell you is the symptoms. On Windows, we just see a black screen where the Flash app should be. On Mac, the title screen is shown, it looks like it's doing some loading in the background due to a progress bar. The progress bar then stops and we are stuck on the screen.

Yes, reverting back to the previous version of Flash works.

Report · Aug 10, 2011

With that new Flash Player version, can you see the Flash animation (rotating red 'f') at http://www.adobe.com/software/flash/about/ ?

If yes, can you right-click on that Flash object, then under Settings disable Hardware Acceleration?

Report · Aug 10, 2011

I disabled hardware acceleration but the problem continues.

I've been searhing a littler deeper. I downloaded the debug version hoping that would give me some sort of error log, but got nothing.

However, after about a second of the movie loading, I get the following context menu:

Movie not loaded...

Show Redraw Regions

Debugger

------

About Adobe Flash Player 10.3.183.5

All three top options are disabled/greyed out. Movie not loaded is certainally something I wouldn't expect to see.

Now, what's particularly interesting is that for the first couple seconds, I can get the normal context menu. Play, forward, next, etc.

My guess, and that's all this is - a guess, is that the application is trying to load another swf and failing. I do know this application loads a skin file and perhaps it is dying there. I know it's finding the skin file, because an error appears when I rename it. The net view in browser (firebug or chrome developer tools) shows the skin file loading properly. I know this isn't much to go on, but it's one more data point.

The whole issue might be some weird coding in the ChatBlazer app, however it's certain that this Flash upgrade isn't 100% backwards compatable.

Report · Aug 11, 2011

Ritteh wrote:
I disabled hardware acceleration but the problem continues.
I've been searhing a littler deeper. I downloaded the debug version hoping that would give me some sort of error log, but got nothing.
However, after about a second of the movie loading, I get the following context menu:
Movie not loaded...
Show Redraw Regions
Debugger
------
About Adobe Flash Player 10.3.183.5
All three top options are disabled/greyed out. Movie not loaded is certainally something I wouldn't expect to see.
Now, what's particularly interesting is that for the first couple seconds, I can get the normal context menu. Play, forward, next, etc.
My guess, and that's all this is - a guess, is that the application is trying to load another swf and failing. I do know this application loads a skin file and perhaps it is dying there. I know it's finding the skin file, because an error appears when I rename it. The net view in browser (firebug or chrome developer tools) shows the skin file loading properly. I know this isn't much to go on, but it's one more data point.
The whole issue might be some weird coding in the ChatBlazer app, however it's certain that this Flash upgrade isn't 100% backwards compatable.

Hi Ritteh,

I've been able to confirm this against 10.3.183.5 and beta 2 of Flash Player 11. I'll be entering a bug about it internally so we can continue our investigation. If you'd like to get updates, please feel free to enter a new bug over at bugbase.adobe.com and we'll link the internal bug against the public. Please post back with the bug URL so that others can cast their votes and add comments.

Thanks,

Chris

Report · Aug 12, 2011

Re: post from Chris about bug being found internally and asking me to make a bug report on bug base:

Thanks, although I don't know what the actual issue is so have difficulty creating a bug report.

It may be relateed to https://bugbase.adobe.com/index.cfm?event=bug&id=2940617

Report · Aug 12, 2011

Hi Ritteh,

I talked with the guys at Pendulab today. It appears they have a fix that they've started to roll out. You might want to contact them to see if they can help you out. We're still looking into the root cause, but I know this is critical for you so I'd recommend contacting them.

Chris

Report · Aug 14, 2011

chris.campbell wrote:
Ritteh wrote:
I disabled hardware acceleration but the problem continues.
I've been searhing a littler deeper. I downloaded the debug version hoping that would give me some sort of error log, but got nothing.
However, after about a second of the movie loading, I get the following context menu:
Movie not loaded...
Show Redraw Regions
Debugger
------
About Adobe Flash Player 10.3.183.5
All three top options are disabled/greyed out. Movie not loaded is certainally something I wouldn't expect to see.
Now, what's particularly interesting is that for the first couple seconds, I can get the normal context menu. Play, forward, next, etc.
My guess, and that's all this is - a guess, is that the application is trying to load another swf and failing. I do know this application loads a skin file and perhaps it is dying there. I know it's finding the skin file, because an error appears when I rename it. The net view in browser (firebug or chrome developer tools) shows the skin file loading properly. I know this isn't much to go on, but it's one more data point.
The whole issue might be some weird coding in the ChatBlazer app, however it's certain that this Flash upgrade isn't 100% backwards compatable.
Hi Ritteh,
I've been able to confirm this against 10.3.183.5 and beta 2 of Flash Player 11. I'll be entering a bug about it internally so we can continue our investigation. If you'd like to get updates, please feel free to enter a new bug over at bugbase.adobe.com and we'll link the internal bug against the public. Please post back with the bug URL so that others can cast their votes and add comments.
Thanks,
Chris

It sounds like we are experiencing the same issue. It is outlined further in the thread http://forums.adobe.com/thread/890568

I have submitted a bug via bugbase but can not get the url because of a security issue. I attached a couple of fla and swf files that recreate the issue.This is a massive issue for us. Is there any explanation as to what has caused this to start happening?

Thanks

Joe

Report · Aug 15, 2011

I too am seeing the issue that Ritteh described, but I don't see a defect in the public database. We are loading a movie inside another movie, but this has always worked in the past players.

Chris,

Is this defect being tracked publicly?

Report · Aug 15, 2011

Joe and James,

Does this look like the bug you're encountering?

Flash Player 10.3.183.5 Shared library/preload bug

If so, I'd like to encourage you to add a vote and comment to the bug. Having this feedback can be critical in understanding the impact this issue is having on our users.

I've also just updated the post that Joe mentioned with a possible workaround.

Chris

Report · Aug 11, 2011

Archived Flash Player versions KB have wrong release date, release version number AND invalid download link. Isn't it funny?

Report · Aug 11, 2011

13xforever wrote:
Archived Flash Player versions KB have wrong release date, release version number AND invalid download link. Isn't it funny?

Oops, thanks for the heads up. I believe the download link is valid but the version and date are off. We'll get this fixed.

Chris

Report · Aug 11, 2011

looks like my post was removed, why?